Administrative Specialist CL3 - Advising (Two Positions: Portland & Gorham)
About The Position
The University of Southern Maine’s Office of Advising is seeking two Administrative Specialist CL3 positions on our Portland and Gorham Campus. These are full-time in person positions that will serve as the first point of contact for students visiting the Advising office. The primary responsibilities include assisting with in-person visitors, handling phone and email inquiries, scheduling students with advisors, and supporting Navigate360 operations, including advisor onboarding, student communications, and monitoring advising assignments and alerts. These duties are essential for ensuring Advising provides high-quality service to our students. The ideal candidate will possess strong customer service and communication skills, be comfortable using various technologies, and demonstrate a dedication to supporting a vibrant academic setting. The role requires discretion and the ability to supervise work-study students and manage confidential information concerning students and faculty.
Requirements
- 60 credits or more of higher education or equivalent work experience and training.
- Three years’ administrative experience.
- Excellent communication and customer service skills
- Demonstrated computer proficiency
Responsibilities
- Serve as the first point of contact for students visiting the Advising office.
- Assist with in-person visitors.
- Handle phone and email inquiries.
- Schedule students with advisors.
- Support Navigate360 operations, including advisor onboarding, student communications, and monitoring advising assignments and alerts.
- Supervise work-study students.
- Manage confidential information concerning students and faculty.
Benefits
- 13 paid holidays plus earned vacation time and sick time
- Health, dental and vision insurance
- Low-cost short-term disability insurance and employer-paid long-term disability insurance
- Employer-paid basic life insurance and supplemental life insurance
- A tuition waiver program for employees and their spouse or dependent child(ren)
- A 403(b)-retirement plan with employer contribution
- Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
