Administrative Specialist 2

State of Oregon•Salem, OR

2d•$4,312 - $5,988•Hybrid

About The Position

Oregon counts on us! Our Mission, Vision, and Values guide us as we serve Oregon taxpayers whose tax dollars support the critical infrastructure of Oregonians' daily lives. Department of Revenue is recruiting for an Administrative Specialist 2 position. We are looking for a talented, detail-oriented individual to join our Personal Tax and Compliance Division in the Return Review Team 2. This position is headquartered in our Salem office; however, the successful candidate may be eligible for in-state hybrid work. Hybrid work consists of performing duties onsite in a standard office environment and working remotely. In order to be considered for Department of Revenue recruitments, you must reside within the state of Oregon. Current Revenue employees who live outside of Oregon may apply and will be considered.

Requirements

Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR
An equivalent combination of education and experience.

Nice To Haves

Detail Oriented.
Good decision-making.
Experience handling multiple task/assignments/duties.
Experience with situations where you had to remain productive and take initiative on tasks when minimal direction form others is available.
Accountability in performance and strong desire to improve.

Responsibilities

Review and compute amended personal income tax returns on accounts converted from legacy tax system.
Communicate with taxpayers, tax practitioners and attorneys by phone or mail to request required or missing information.
Determine through tax law and judgement whether taxpayers or tax preparers are knowingly attempting to claim a credit when not eligible.
Analyze the account and the taxpayer’s history to determine if the taxpayer is in return filing compliance based on agency policy and standards.
Use a specialized online computer system to verify or adjust suspended tax returns of all residency statuses.
Based on review of the facts, determines correct interpretation of federal, state, and local laws to be applied to each case.