Administrative Specialist 2 (Family Division)

New Jersey Courts•Trenton, NJ

9d•Hybrid

About The Position

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work. The Mercer Vicinage is seeking a highly motivated, goal-oriented individual with excellent written and oral communication skills, who is organized, detail-oriented, and committed to providing exceptional customer service. The successful candidate must possess strong problem solving, communication, organizational, and administrative skills. The candidate must also have the ability to adapt to change and adjust multiple priorities in a fast-paced work environment, while producing optimal outcomes. Under the direction of the Family Division Manager and Assistant Family Division Managers, this individual will provide support to the Family Management team, the Family Administration team, and the Family Division. The selected candidate must demonstrate general knowledge of the Family Division and demonstrate the ability to become proficient in the Judiciary Information systems, such as NJ KiDS, FACTS, eCourts, and PSCAM. Proficiency in Excel is preferred. The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Requirements

Graduation from an accredited college or university with a bachelor's degree.
Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits.
An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor’s degree.
Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date.
Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See https://naces.org/members/ )
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.
US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.
Newly hired employees must agree to a thorough background check that will include fingerprinting.
In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey.
The NJ Judiciary requires all applicants to complete the application process fully and as instructed.
All applicants must complete the work experience and education sections and attach any required documents.
Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable.
Use a separate section to describe each position.
Applicants who indicate "see resume" or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience.
Only applicants that follow the application instructions and submit completed applications will be considered.

Nice To Haves

Proficiency in Excel is preferred.

Responsibilities

Ability to learn UIFSA process and resolve related issues.
Train new and existing Family staff on NJ KiDS and other Judicial information systems, as needed.
Conduct training / refresher training on processes and Judicial information systems, i.e. Teams, Zoom, IV-D application, Data entry, etc.
Prepare training materials, PowerPoints, excel spreadsheets, graphs, etc., for presentations.
Liaison for Mercer Family with other Mercer Divisions, and IV-D stakeholders.
Request, review, respond, and take any necessary steps regarding IV-D reports in a timely manner.
Provide outstanding customer service to all internal and external court users.
Participate as a Mercer Family / IT liaison.
Monitor confidential matters and respond accordingly.
Utilize Judicial information systems to complete tasks.
Answer division telephones and respond accordingly to voicemails.
Coordinate and facilitate ESP program weekly.
Assist at the Family Reception window.
Sort, open, review and address IV-D mail, emails, documents, etc.
Maintain and monitor annual IV-D audit requirements, as needed, i.e. WBT requirements, Data Security training, etc.
Assist with deliveries and purchase reconciliation.
Coordinate and assist with special projects as needed.
Provide support and coverage for the Judicial Secretary 1, as needed.
Perform additional duties as assigned.
Regular and predictable physical presence at the worksite is an essential function of this position.