About The Position

Responsible for supervising internal and external administrative support services for the organization. Assigns administrative support personnel to departments, coordinates the flow of work through administrator, tracks performance, and provides feedback. Develops procedures, policies and materials and directs work priorities to improve services.

Requirements

  • High School Diploma required

Nice To Haves

  • EPIC experience strongly preferred.
  • Associates degree or higher in business administration preferred.
  • Experience in a physician practice setting
  • 2-4 years prior medical office associate (MOA) or front desk experience
  • Experience with insurance verification, referrals and appointment scheduling

Responsibilities

  • Effectively communicates staff or practice activity to superiors, supervises back end staff, conducts staff evaluations, trains new staff members, provides leadership or guidance, and acts as a resource to Front Office staff.
  • Ensures compliance in accordance to federal and state regulations.
  • Monitors the work of a team responsible for office upkeep, mail services, communication, secretarial work, custodial operations, or other support services.
  • Coordinates meetings and schedules meeting room or meeting equipment.
  • Prepares and manages reports, manuals, correspondence and other documents using a database or word processing.
  • Prepares practice reports in a timely.
  • Works with other supervisors to coordinate workplace activities with other departments, units or teams.
  • Performs other related duties as assigned.

Benefits

  • Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
  • Life & AD&D Insurance.
  • Short-Term and Long-Term Disability (with options to supplement)
  • 403(b) Retirement Plan: Employer match, additional non-elective contribution
  • PTO & Paid Sick Leave
  • Tuition Assistance, Advancement & Academic Advising
  • Parental, Adoption, Surrogacy Leave
  • Backup and On-Site Childcare
  • Well-Being Rewards
  • Employee Assistance Program (EAP)
  • Fertility Benefits, Healthy Pregnancy Program
  • Flexible Spending & Commuter Accounts
  • Pet, Home & Auto, Identity Theft and Legal Insurance
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