ADMINISTRATIVE SERVICES MANAGER III / EMERGENCY APPOINTMENTS HOMELESSNESS

Los Angeles County (CA) • Los Angeles, CA

64d

About The Position

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Department of Mental Health is seeking qualified candidates to fill emergency Administrative Services Manager III vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager III.

Requirements

• Option 1: Two years of bona-fide supervisory experience over a unit of analysts performing assignments within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field - AND - two additional years of experience at the level of a journey analyst or higher within one or more of these administrative fields.
• Option 2: Two years of any bona-fide supervisory experience - AND - four years of experience at the level of a journey analyst or higher within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field.
• Option 3: Two years of experience at the level of a senior analyst or higher functioning in a consultative role in the Department of Auditor-Controller, Chief Executive Office, Department of Human Resources, or Internal Services Department's Countywide Contracts Division, interpreting and applying County policies, rules, and regulations and providing direction, guidance, and advice to management and administrative staff in County line departments - AND - four years of experience at the level of a journey analyst or higher within one or more of the following administrative fields: human resources, budget, finance, contracts, or other closely-related administrative field.
• Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management.
• Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related, sensitive and confidential administrative functional areas.
• Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class.
• Senior-level analyst work involves functioning in a lead or project management capacity with responsibility for providing guidance and direction to staff on the most specialized, complex, and difficult analytical assignments which impact major departmental programs and administrative operations, or in central agency departments, where they are responsible for providing consultation and guidance to management in County line departments on highly complex issues and problems associated with their area of expertise.
• Note: For a fuller description of senior-level analytical work, refer to Los Angeles County's Administrative Services Manager II class.
• You MUST meet one of the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
• NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION.
• Leading Change: Innovation and Creativity; External Awareness; Flexibility/Adaptability; Resilience; Strategic Thinking; Vision. Leading People: Conflict Management; Developing Others; Promoting a Diverse Workforce; Teambuilding/Collaboration; Promoting an Accountable Workforce. Achieving Results: Customer Service; Decisiveness; Integrity/Honesty; Planning and Evaluation. Operational Acumen: Fiscal Responsibility; Workforce Development; Operational Improvement. Building Partnerships: Influencing/Negotiating; Networking; Political Acumen.  Fundamental Competencies: Active Listening; Reasoning/Critical thinking; Oral Communication; Written Communication.  Technical Credibility: Specialized Job Knowledge; Supervisory/Management Knowledge
• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Responsibilities

• Plans, organizes, controls, integrates and evaluates the work of the assigned section; with subordinate supervisors and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of the division budget.
• Manages, supervises and oversees the development, implementation and evaluation of plans, programs, policies, work processes, systems and procedures to achieve annual goals, objectives and standards; identifies and works with supervisors and staff to research and act on opportunities to improve or maximize section performance, efficiency and effectiveness; develops performance metrics and evaluates section performance.
• Manages section staff by establishing performance requirements and personal development targets; regularly evaluates performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; interviews and selects new staff; subject to concurrence of higher level management, initiates and recommends disciplinary action in accordance with Civil Service Rules and County policies.
• Prepares and/or directs the preparation of, and reviews, a variety of documents such as Board letters and memos, as well as reports and business correspondence to executive management and the Chief Executive Office or other centralized department, or external regulatory agencies, often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation, database and spreadsheet) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., governing boards, executive management, the Chief Information Office, County Counsel, departmental personnel, and members of the public).
• Directs and oversees highly complex and sensitive research assignments requiring a substantial depth of analysis using qualitative and/or quantitative analytical methods; defines study parameters and objectives, and develops statistical and information-gathering processes to ensure the quality, integrity, validity and relevance of data obtained for analysis and decision making purposes.
• Interacts with individuals from a variety of organizations (e.g., Board deputies, management from centralized County agencies, members from municipalities, State and federal legislative bodies, and other external agencies) to represent the department on highly sensitive, contentious and confidential issues; makes presentations, provides advice and/or consultation services, resolves conflicts, mediates disputes, and negotiates agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented.
• Actively participates in the development of options, programs, services and positions that meet objectives and best balance the interests of various stakeholders; provides the highest level of technical review on the development of programs and/or policies designed to address problems or improve operations, through strategic advocacy.
• Oversees auditing activities and the ongoing evaluation of processes and programs to ensure effectiveness, efficiencies and compliance, as well as to ensure that processes are capable and stable, and programs are proceeding as planned; addresses emerging issues and concerns in order to develop timely, proactive responses.
• Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and the requirements of professional standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administration of Housing Programs, Urban Planning, and Community Development
• Education Level: No Education Listed
• Number of Employees: 101-250 employees