Administrative Services Coordinator

UIOWA•Iowa City, IA

4d•Onsite

About The Position

The Administrative Services Coordinator coordinates administrative operations for the UI REACH program in the College of Education. The position supports the director and administrators and coordinates office procedures, processes, content management systems, and workflow. It also serves as UI REACH’s front-line liaison with students, staff, faculty, families, and the public. This is a full-time specified-term appointment, with the possibility of renewal at the end of the term. UI REACH (Realizing Educational and Career Hopes) is a comprehensive transition program for college-age students with intellectual, cognitive, and learning disabilities. Located in the UI College of Education, it provides an integrated college experience in a caring and structured environment. Its areas of focus include academics, career and transition, social growth, and campus life. The program is four years, with early graduation options. The position is a regular salaried role at pay level 2B in Iowa City, Iowa. The University of Iowa offers a fringe benefit package and describes additional university benefits and professional development resources in the posting.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
Experience in administrative support, office management, or a related area; typical experience is 1–3 years.
Proficiency with computer software applications in the Microsoft Office suite.
Experience with and/or interest in interacting with persons with disabilities.
Supervisory experience assigning work and evaluating workflow.
Ability to collect, synthesize, and manage data to improve office systems.
Excellent oral and written communication skills, including the ability to transmit, receive, and interpret ideas, information, and needs through appropriate communication methods and behaviors at a working proficiency level.

Nice To Haves

Experience with content management systems such as Salesforce.
Experience with UI software systems such as Dispatch, Maui, Icon, and Maxient.
Experience assisting persons with disabilities and their families in workplace and/or community settings.

Responsibilities

Serve as office manager for the UI REACH program.
Support the director and administrators, and monitor and coordinate office activities and administrative work processes.
Provide training and support to UI REACH staff, students, families, and other stakeholders as needed.
Coordinate workflow functions related to procurement cards, staff trip creation, and Fleet Services requests for employees.
Serve as liaison between UI REACH and University Shared Services, HR transactions, and the I-9 HUB.
Understand and ensure compliance with policies and procedures related to cash handling.
Develop and revise departmental informational materials for distribution.
Maintain the content management system, including serving as liaison to the vendor, training staff, running reports, and entering data as required.
Coordinate front-line communications with students, families, and the public regarding inquiries and requests, exercising discretion and independent judgment.
Coordinate and manage mass communications to stakeholders.