Administrative Services Coordinator, Academic and Student Affairs – Dental Administration

University of Iowa•Iowa City, IA

5d•$55,019•Onsite

About The Position

The College of Dentistry is seeking a highly organized and collaborative professional to join the Office of Academic & Student Affairs. This position serves as a initial point of contact for students, faculty, staff, and visitors and plays a key role in supporting student success, academic programs, and office operations. Working in a shared office environment with frequent interactions and competing priorities, the successful candidate will thrive in a fast-paced setting, exercise sound judgment and discretion, and effectively balance customer service, confidentiality, and administrative responsibilities while serving as a welcoming, knowledgeable, and trusted resource.

Requirements

Bachelor’s degree in relevant area, or an equivalent combination of education and relevant experience.
Experience supporting students, clients, customers, or other constituent groups through complex administrative processes.
Expertise with calendaring, word processing, and spreadsheeting applications (i.e. Microsoft Office Suite or Google G Suite).
Demonstrated strong written, verbal, and interpersonal communication skills.
Demonstrated exceptional organizational skills, attention to detail, and ability to successfully manage deadlines.
Experience reconciling financial accounts.
Demonstrated experience maintaining confidentiality and handling sensitive information.
Demonstrated experience in providing superior customer service.
Demonstrated success coordinating multiple projects, events, or priorities simultaneously in a fast-paced environment with multiple distractions.
Demonstrated adaptability and strong critical thinking and problem-solving skills.
Knowledge of and ability to maintain compliance with applicable privacy regulations, including FERPA and related confidentiality requirements.

Nice To Haves

Transactional financial experience (cash handling and invoicing).
Experience monitoring departmental/programmatic budgets.
Experience planning and coordinating large-scale events, including venue selection, contract review, logistics, and purchasing of supplies and equipment.
Experience working and collaborating effectively with a variety of stakeholders in a higher education, healthcare, or other complex organizational environment.
Experience creating and maintaining reports, databases, and other administrative records.
Experience creating surveys, registrations, and data reports using Qualtrics, SurveyMonkey, SignUpGenius, Doodle, or similar platforms.
Experience with graphics software such as Canva, Adobe Photoshop, Adobe Creative Cloud Suite, or similar programs.
Working knowledge of web-based tools utilizing databases and internet searches.
Experience creating and sending forms through cloud-based services, such as Docu-Sign.
Experience with Virtual Meeting platforms such as Zoom, Microsoft Teams, Skype, WebEx (or equivalent).
Experience serving on organizational committees, representing constituencies, and taking minutes/notes.

Responsibilities

Serve as an initial contact for students, faculty, staff, and visitors in the Office of Academic & Student Affairs while providing administrative support to the Assistant Dean of Students.
Coordinate a variety of events, meetings, and programs that support students and the college community, including student leadership activities, orientations, ceremonies, and special events.
Support student success initiatives by coordinating academic support services, testing accommodations, scholarship and award processes, and student-focused programs.
Assist with the administration of student organizations, including financial tracking, account reconciliation, fundraising support, and compliance-related activities.
Perform financial and operational support activities, including budget monitoring, purchasing, scholarship processing, and account reconciliation.
Develop, maintain, and analyze reports, records, databases, and other information resources that support office operations and informed decision-making.
Collaborate with colleagues across the college and university to support strategic initiatives, communicate information, and ensure efficient delivery of services.
Provide administrative support for office operations, including scheduling, meeting coordination, travel arrangements, communications, and related activities.
Contribute to additional projects and initiatives that support the mission of the Office of Academic & Student Affairs and the College of Dentistry.