Administrative Secretary | PT and Sports Medicine | City Gate/Jerome

Memorial Health•Marysville, OH

2d•Onsite

About The Position

We are looking for an Administrative Secretary to join our collaborative team at Memorial Health! What You'll Do: Performs full registration for rehab service patients consistent with current Registration Department standards; conducts interviews with patients on the telephone and in person to gather demographic, financial and guarantor information and enters into the hospital information system; contributes to the financial effectiveness of the hospital by obtaining and scanning insurance cards; secures patient and guarantor signatures; processes admission materials; obtains pre-admission information from patients and physician offices and obtains required signatures; verifies authorized treatments on Medicare patients using the Passport system; accepts and processes payments per Patient Financial Services policy. Performs various clerical duties to assist with department administration (e.g. answers telephone and responds to routine inquiries; greets and directs patients and public); schedules patients for treatment; gathers and verifies information necessary to prepare, organize and maintain patient charts, records and other reports for department (e.g. statistical data, departmental daily charge verification, certification logs, etc.); submits and/or distributes information according to established procedure; demonstrates ability work flexible schedule to meet department coverage. Completes routine administrative tasks to assist department Director (e.g. composes routine correspondence for signature; schedules, arranges, and coordinates meetings and conferences, records meeting minutes, prepares and distributes meeting materials; assists department Director in maintaining department policies and procedures; orders and distributes department office supplies as needed, etc); prepares and maintains various financial, statistical, operational, and/or personnel records and reports; researches, compiles and interprets data for report preparation. Communicates needs to Director; maintains appropriate verbal, written and telephone communications; ensures all interactions are conducted in a professional manner; demonstrates philosophy of team concept; participates in department projects, attends committees as assigned and attends monthly staff meetings; greets and directs customers; ensures customers are made to feel welcome and comfortable. Communicates patient arrivals in a timely manner according to department policy and procedures; ensures patient flow to reduce wait times, provide a positive customer experience, and maximize clinical efficiency; maintains wait time standards as appropriate.

Requirements

High school diploma
Competency by education or training in office methods and practices
Medical terminology
Computer software/database management skills
Three (3) years of clerical or secretarial experience

Responsibilities

Performs full registration for rehab service patients consistent with current Registration Department standards
Conducts interviews with patients on the telephone and in person to gather demographic, financial and guarantor information and enters into the hospital information system
Contributes to the financial effectiveness of the hospital by obtaining and scanning insurance cards
Secures patient and guarantor signatures
Processes admission materials
Obtains pre-admission information from patients and physician offices and obtains required signatures
Verifies authorized treatments on Medicare patients using the Passport system
Accepts and processes payments per Patient Financial Services policy
Performs various clerical duties to assist with department administration (e.g. answers telephone and responds to routine inquiries; greets and directs patients and public)
Schedules patients for treatment
Gathers and verifies information necessary to prepare, organize and maintain patient charts, records and other reports for department (e.g. statistical data, departmental daily charge verification, certification logs, etc.)
Submits and/or distributes information according to established procedure
Demonstrates ability work flexible schedule to meet department coverage
Completes routine administrative tasks to assist department Director (e.g. composes routine correspondence for signature; schedules, arranges, and coordinates meetings and conferences, records meeting minutes, prepares and distributes meeting materials; assists department Director in maintaining department policies and procedures; orders and distributes department office supplies as needed, etc)
Prepares and maintains various financial, statistical, operational, and/or personnel records and reports
Researches, compiles and interprets data for report preparation
Communicates needs to Director
Maintains appropriate verbal, written and telephone communications
Ensures all interactions are conducted in a professional manner
Demonstrates philosophy of team concept
Participates in department projects, attends committees as assigned and attends monthly staff meetings
Greets and directs customers
Ensures customers are made to feel welcome and comfortable
Communicates patient arrivals in a timely manner according to department policy and procedures
Ensures patient flow to reduce wait times, provide a positive customer experience, and maximize clinical efficiency
Maintains wait time standards as appropriate