Fiduciary Review Group Administrative Review Manager

U.S. Bank • Saint Paul, MN

13d • $119,765 - $140,900 • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. We are hiring a Senior Manager that directly and through staff, manages and coordinates the operational activities for the Fiduciary Review Group - Administrative Review team. Ensures quality service and effective securities operations activities for all supported internal and external customers. Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals. Administers corporate policies and procedures and ensures compliance with applicable laws and regulations. Participates in the preparation of the department's budget, and is accountable for managing expenses and actively contributing to the achievement of department net income goals. Proactively manages operational risks associated with span of responsibility, including the identification of control gaps and the design of operational controls to mitigate risks and financial exposure to the organization. Participates in the review and recommendation of operational systems and procedures affecting assigned units, and coordinating system conversions from an operations perspective.

Requirements

• Bachelor's degree in accounting or finance, or equivalent work experience
• Seven or more years of experience in trust and securities operational functions
• Five to seven years of management experience

Nice To Haves

• Advanced knowledge of trust and securities operational functions, systems, procedures, products and services
• Advanced knowledge and understanding of legal, regulatory and accounting principles which directly affect Wealth Management & Securities Services business lines and clients
• Strong analytical, problem-solving, organizational and project management skills
• Effective interpersonal, verbal and written communication skills
• Excellent supervisory and management skills, including a well-developed knowledge of human resources
• Ability to manage multiple, unrelated tasks
• Additional three or more years experience managing Managers preferred

Responsibilities

• Manage the administrative review team of individual contributors (10 – 15 direct reports; provide guidance to and oversight for entire team of 17-20)
• Oversee continued development of team members including monthly 1x1 meetings
• Manage assignment of workloads to team members
• Lead monthly team meetings to communicate updates and changes that affect the FRG team
• Handle questions from BL partners
• Be a resource and make decisions as necessary for FRG team to address questions during the administrative review process
• Have thorough knowledge of Personal Trust procedures and understand review process
• Represent FRG at meetings with Business Line partners and leadership and identify potential issues that affect or could affect FRG admin review process
• Identify potential risks and escalate for discussion or resolution as appropriate
• Create and present training materials for reviewers
• Run various reports on weekly/monthly cadence as appropriate
• Promote consistency of review process across team
• Troubleshoot or escalate issues that arise with systems and processes
• Drive team initiatives
• Address ad hoc items as they arise or are assigned

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior