Administrative Receptionist

State of Utah Office of the Governor • Salt Lake City, UT

1d • $20 - $22 • Onsite

About The Position

The Administrative Receptionist serves as the vital first point of contact for our agency, setting the tone for all visitor and caller interactions. This role is distinguished by its unique blend of front-line customer service and behind-the-scenes administrative support. A successful candidate in this position acts as the central hub of our daily operations—seamlessly balancing public-facing duties with essential tasks like financial processing, document evaluation, and facility coordination to ensure our team and clients are fully supported.

Requirements

• Must be able to work 100% on-site (telework is not available for this role).
• The required schedule is Monday through Friday, 8:00 AM to 5:00 PM, with a one-hour lunch break.
• Proven experience in a customer-facing or reception role, with a professional and welcoming demeanor.
• Strong verbal and written communication skills to effectively direct inquiries and interact with diverse populations.
• Comfort using basic office software (including standard email and spreadsheet applications) and operating standard office equipment (scanners, computers).
• Strong organizational skills with the ability to sort, file, and review documents for accuracy.
• Competency in basic arithmetic for handling cash and checks.
• Must successfully pass a criminal history check.

Nice To Haves

• Fluency in both English and Spanish to effectively communicate with a diverse range of callers and visitors.
• Prior experience processing payments, cash, or checks in a professional setting.
• Experience routing calls and managing internal phone directories.
• Experience reviewing forms or documents against specific policies for completeness and logical consistency.
• Familiarity with submitting and tracking maintenance requests.
• Experience maintaining complex spreadsheets or databases.

Responsibilities

• Being the public's first point of contact as the agency's receptionist.
• Directing all incoming calls and visitors appropriately and efficiently.
• Sorting, labeling, filing, and retrieving documents and other materials.
• Distributing all incoming mail.
• Processing cash and checks.
• Managing phone directory.
• Coordinating with facilities for maintenance.
• Acting as a resource for providing information or determining the most effective way of meeting the needs of management, staff, clients, or customers.
• Processing documents; reviewing for accuracy and completeness; updating information; evaluating against policy; comparing elements for consistency or logical relationship.
• Maintaining spreadsheets.
• Scanning documents.
• Assisting other Agency personnel with projects at manager's discretion.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed