Administrative Receptionist

Ravago Americas•Orlando, FL

1d•Onsite

About The Position

Responsible for managing the “guest experience” who creates the all-important “first impression” of Ravago. This role involves welcoming visitors, directing them, and performing various clerical duties such as answering phones, responding to emails, and preparing documents. The Administrative Receptionist will also maintain office security, manage office files, assist with ordering supplies and equipment, create maintenance work orders, and support local employee engagement events. The position also includes backing up the Office Services Coordinator, handling mail and packages, printing and mailing invoices, assisting with office upkeep, managing parking passes, communicating with Property Management, and supporting new hires and other employee-related events on the 15th floor.

Requirements

Experience achieving desired result(s) in their areas of responsibility.
Confidentiality is a MUST.
The ability to operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer.
Excellent verbal and written communication skills.
Working knowledge of mail processes such as postage machine, UPS, and Federal Express.
Multi-tasking, organization and time-management skills, with the ability to prioritize tasks.
Professional appearance, demeanor and presence.
Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).
Ability to maneuver various online platforms and/or software.
Attention to details.
Ability to work both independently and in a team environment.
High school diploma.
Proven work experience as a receptionist, front office representative or similar role.
3 or more years’ office administration experience.
Hands-on experience with office equipment (e.g. computers, copy machines and printers).
Valid driver’s license – required.
Proficiency in English required.

Nice To Haves

Associates degree.
Bi-Lingual – Spanish or Portuguese.

Responsibilities

Welcome visitors and direct them to the relevant office/personnel.
Carrying out clerical duties such as answer, screen, and forward incoming phone calls, respond to emails, and prepare documents, including office correspondence, work in with excel to maintain records, and some light reporting maybe required.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor visitor dashboard, assist with issuing visitor badges and guest parking tags).
Maintain general office files, including parking files, visitor/guest data, and other files related to the company’s daily office operations.
Assist in ordering office supplies, equipment, and submit for furniture repair.
Create work orders for maintenance of office facilities, and equipment.
Assist with local employee engagement events.
Back up Office Services Coordinator as needed with mail, office supplies, etc.
Perform other relevant duties such as photocopying, scanning, faxing as needed.
Water plants weekly and open/close blinds in shared spaces.
Review events calendar daily for Stratosphere, Titan and Atlas on 15th floor and other large conference spaces.
Responsible for sending out packages, overnight mail via UPS including payroll checks.
Responsible for printing invoices daily and mailing them out.
Assist with putting out creamers and fruit per floor weekly.
Responsible for printing out weekly parking passes and sending out digital parking passes to those that request it.
Responsible for communicating with Property Management on building changes/updates.
Provide Office Services Manager with a monthly supply list of what is needed at Reception.
Support all employee-related events happening on the 15th floor (at times may require an earlier start to receive breakfast).
Be ready to receive and welcome all new hires, working closely with Recruiting.
Support the Office Services Team with other duties as assigned.