Administrative Receptionist

Presbyterian Homes & Services•Saint Paul, MN

2d•$20 - $23•Onsite

About The Position

Presbyterian Homes & Services (PHS) - Marvella is seeking a full-time Administrative Receptionist to provide customer service and public relations support for residents and other customers. The role answers and transfers incoming calls professionally, serves as an information resource, and handles resident billing-related tasks, including entering ancillary charges and running monthly statements. The Receptionist may also mail statements, receive payments, apply cash in the billing system, prepare bank deposits, and perform other administrative duties as assigned. The position reports to the Office Manager/Human Resource Representative or a designated Quality Service Team member on site. Work direction may also come from the Campus Administrator, Marketing, Resident Services Director, and other departments. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m., at Marvella in St. Paul, Minnesota.

Requirements

High school graduate preferred.
Twelve months of experience as a receptionist or in office clerical/administrative work is desired.
Excellent interpersonal, communication, and organizational skills.
Experience with office equipment such as copy machines, multi-line phones, postage meters, and fax machines.
Demonstrated computer proficiency; experience with Microsoft Outlook, Excel, Publisher, and Word is desired.
Demonstrated compatibility with PHS's mission and operating philosophies.
Ability to read, write, speak, and understand English to communicate with customers.

Nice To Haves

Bookkeeping or accounting experience preferred.
High school graduation preferred.
Experience with Microsoft Outlook, Excel, Publisher, and Word desired.
Twelve months of receptionist or office clerical/administrative work desired.

Responsibilities

Provide excellent customer service and public relations to customers.
Answer and transfer incoming telephone calls in a courteous and professional manner.
Serve as an information resource.
Enter ancillary resident charges into the electronic resident billing system.
Run monthly resident statements.
May mail statements to residents.
May receive payments, apply cash in the billing system, and prepare bank deposits.
Perform administrative duties as assigned.

Benefits

Health and dental insurance, including applicable HSA and FSA options, for eligible full-time employees.
Employer HSA contribution for eligible health plans.
Life insurance (AD&D).
Retirement plan with eligibility for an employer match.
Holiday pay and extended sick leave.
Vision insurance for eligible full- and part-time employees working 20–29 hours per week.
Voluntary short-term and long-term disability coverage for eligible full- and part-time employees working 20–29 hours per week.
Accident and hospitalization coverage for eligible full- and part-time employees working 20–29 hours per week.
Education assistance programs for eligible full- and part-time employees working 20–29 hours per week.
Accrued paid time off for all employees.
Same-day pay.
Employee assistance program (EAP).
College partnership educational discounts.
Access to Learn to Live resources.