Administrative Receptionist

Howden • Miami, FL

4d • $65,000 - $70,000 • Onsite

About The Position

Howden is seeking a detail-oriented Receptionist for its Miami office. The Receptionist will serve as the primary point of contact for the office, responsible for creating a welcoming and professional environment for clients, visitors, and internal staff. This role requires prior experience in a receptionist or front-office position, ideally within the insurance brokerage or a similar professional services sector. Beyond daily front-office duties, this position offers significant opportunities for professional growth and exposure to the insurance industry, potentially serving as a foundation for future roles in administration, operations, or client services within the organization.

Requirements

• Proven experience in a receptionist, front office or similar role, preferably in a corporate environment.
• Strong communication skills, both written and verbal, with the ability to interact professionally across teams and with vendors.
• Exceptional attention to detail.
• Ability to manage multiple priorities and handle ad-hoc requests in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other productivity tools.
• Organizational and problem-solving skills to ensure efficient workflow and timely completion of tasks.
• Flexibility and adaptability to support evolving business needs.
• Interest in learning the business and growing into future career opportunities within the organization.

Nice To Haves

• Experience working in an insurance brokerage environment preferred

Responsibilities

• Serve as the first point of contact for clients, visitors, carriers, and vendors, providing a welcoming and professional front office experience.
• Greet and direct visitors, notify internal staff of arrivals, and ensure proper sign-in procedures are followed.
• Answer, screen, and route incoming phone calls to the appropriate departments or team members.
• Respond to general inquiries and direct clients to the appropriate internal resources or teams.
• Maintain the reception area, conference rooms, and front office to ensure a clean, organized, and professional appearance.
• Manage incoming and outgoing mail, packages, and courier deliveries.
• Coordinate meeting room scheduling and assist with preparing meeting spaces as needed.
• Support administrative tasks including document handling, filing, scanning, and data entry.
• Assist with onboarding logistics for new hires and visitors, as requested.
• Handle confidential client and policy-related information with discretion and professionalism.
• Monitor office supplies and place replenishment requests when necessary.
• Follow company policies and procedures, including compliance and privacy requirements.

Benefits

• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
• 401(k) retirement plan
• Flexible Paid Time Off and paid parental leave
• Life and Disability insurance
• Discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed