Administrative Program Specialist A

State of Louisiana • New Orleans, LA

1d • Onsite

About The Position

The Louisiana Department of Health's mission is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Join the Louisiana Office of Public Health’s Vital Records Registry as an Administrative Program Specialist A and play a vital role in helping individuals and families obtain accurate and legally recognized records. Use your analytical skills to evaluate complex court documents, adoption decrees, affidavits, and state laws while working with judges, attorneys, medical professionals, and families. If you’re detail-oriented, enjoy solving complex cases, and want to make a meaningful difference for Louisiana residents, apply today! An ideal candidate should possess the following competencies: Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Requirements

• Three years of experience in administrative services; OR Six years of full-time work experience in any field; OR A Bachelor's degree.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field.
• The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Interprets and applies complex state laws, statutes, administrative codes, policies, and procedures to delayed birth certificates, adoption-related birth certificates, and Putative Father Registry requests.
• Interviews customers and evaluates requests to determine eligibility, required actions, and appropriate documentation for requested Vital Records services.
• Manages assigned cases from initiation through completion, maintaining accurate case records, correspondence, tracking systems, and LEERS entries.
• Reviews and evaluates court orders, adoption decrees, affidavits, and other evidentiary documents for compliance with applicable laws and requirements.
• Processes adoption and delayed birth certificate cases by conducting electronic and archival searches, verifying documentation, preparing certificates, and securely maintaining case files.
• Processes Putative Father Registry requests by accepting affidavits of paternity, researching Vital Records records, and preparing certificates documenting search results.
• Collaborates with customers, attorneys, judges, medical personnel, adoption professionals, supervisors, and agency legal staff to resolve complex cases, address issues, and support court proceedings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level