Administrative Professional

Wright Tree Service

4d•Onsite

About The Position

The Administrative Professional is responsible for providing day-to-day support and administrative assistance to the field operations team. This role involves providing excellent customer service, processing invoices and work requests, responding to correspondence, and maintaining strong working relationships with employees, customers, and vendors. The position also includes assisting with various administrative tasks such as tracking information, generating reports, managing spreadsheets, and maintaining employee credentials for compliance. General office duties like ordering supplies and dispersing mail are also part of the responsibilities. The role requires active participation in Wright's culture of safety and employee ownership, and compliance with all applicable laws, regulations, policies, and procedures. Regular and punctual attendance is expected.

Requirements

High school diploma or equivalent.
Valid driver’s license with clean driving record, if driving a company-issued vehicle.
Experience with Microsoft Office Suite, Microsoft SharePoint, and Adobe Acrobat products utilizing the latest operating system.
Demonstrate excellent customer service.
Communicate effectively with all levels of employees, vendors, and guests.
Ability to meet deadlines while working independently with minimal supervision.
Demonstrate attention to detail, flexibility, and self-motivated with the ability to multitask.
Ability to adapt to a dynamic, fast-paced, and ever-changing environment.
Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with employees and vendors.
Must be able to perform activities with close visual acuity, such as reading a computer screen and reading print material.
The occupant of this position must be able to perform the responsibilities of the position well under pressure.
The position requires adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure.
This position requires the ability to deal with and find a resolution to problems and maintain a productive working relationship with employees which may be interrupted frequently to meet the needs and requests of others.
It also requires adaptability to fluctuate between priorities daily while being responsive to needs as they arise.

Nice To Haves

Candidate must live in Humboldt County and report to Eureka office.
Experience with PG&E property would be desired.
Associate’s or Bachelor’s degree preferred.
Previous administrative experience or related professional work experience preferred.
Experience with data collection software is preferred.
Ability to travel and work in rugged terrain and inclement weather, as needed.

Responsibilities

Provide excellent customer service to all levels of employees, vendors, and guests.
Exhibit polite and professional communication via phone, email, and mail.
Process and organize incoming work requests.
Read and respond to correspondence.
Develop and maintain strong working relationships with all levels of employees, customers, and outside vendors.
Assist with administrative tasks such as tracking, compiling information of interest, and project-related support.
Create and generate reports through internal systems for data analysis.
Manage and maintain assigned spreadsheets.
Assist with general office duties and provide administrative support, such as ordering office supplies, organizing office supplies, organizing supplies and equipment, dispersing mail, registration renewals, etc.
Support, actively participate, and act in accordance with Wright’s culture of safety and employee ownership.
Comply with applicable federal, state, and local laws, rules, and regulations; maintains knowledge of and follows all company policies and procedures.
Maintain regular and punctual attendance at work and meetings.
May process invoices into internal systems and identify and correct timesheet errors.
May assist with tracking and maintaining employee credentials to ensure compliance with customer, company and state requirements.
Position may require some outside travel.
During emergencies or natural disasters may be required to be on duty for the duration of the disaster.
May require fieldwork, which includes, but is not limited to, pole inspections, pole equipment identification, field mapping, and driving a company-issued vehicle.
May be called upon to assist with special operational projects and assume responsibility for the development, administration, and promotion of specific projects as required.