Administrative Personnel - Front Desk

Command Investigations, LLC•Milford Charter Township, MI

11h•$19 - $21•Onsite

About The Position

Command Investigations, LLC is looking for Administrative Personnel to become part of a dynamic team. This is a great opportunity for individuals who are detail oriented and have a good understanding of computer-based systems and software, who want to excel in a fast-paced environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Positions Available: Front Desk Personnel with Entry Specialist cross function. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. In this role, you will be responsible for the front desk and provide support for the investigative process by collecting, entering, and verifying data across various client cases and internal systems. This is a cross functional role.

Requirements

Exceptional attention to detail and accuracy
Strong work ethic with a willingness to learn
Team-oriented mindset and open-minded attitude
Ability to thrive in a focused, detail-driven, and repetitive environment
Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook
Excellent written and verbal communication skills
Strong sense of judgment and critical thinking skills
Strong reading comprehension and ability to interpret detailed information
No prior direct experience required
High school diploma or equivalent required
Proficient reading skills and ability to follow directions required
Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required
Regular, predictable, and full attendance is an essential function of the job
Willingness to work the required schedule
Complete a Command Investigations, LLC employment application, submit to pre-employment tasks as required for employment
The employee will be required to remember and understand certain instructions, guidelines, or other information.
The employee will be required to sit, stand, and/or walk for long periods at a time.
The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad.
Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.

Nice To Haves

Prior experience in an administrative or front desk role strongly preferred
College degree preferred
Flexible to work overtime preferred
The employee should have the ability to lift up to 25lbs/11.34kg regularly and up to 100lbs/45.36kg on occasion.

Responsibilities

Manage outgoing mail, including preparing shipments, labeling, and coordinating with shipping carriers.
Answer incoming phone calls, direct inquiries to the appropriate departments, and provide exceptional customer service.
Create and distribute employee ID cards as needed.
Validate accuracy within investigative reports
Review and organize evidence for client delivery
Enter data into database systems and verify accuracy
Identify and resolve discrepancies and/or missing information
Perform quality control checks prior to report delivery
Always maintain confidentiality and data integrity
Collaborate with team members and management to ensure case efficiency
Manage workload effectively to meet deadlines
Provide administrative support as needed within the department
Collaborate with internal departments to ensure timely and accurate completion of assigned tasks.