Administrative Officer - Office of the Chief, CLC & MHBH (Nursing Service)

Veterans Health Administration • Waco, TX

3d • Onsite

About The Position

The primary purpose of this position is to serve as the Administrative Officer (AO) for Nursing Service, Deputy Nurse Executive (DNE), Mental/Behavioral Health and Community Living Center (CLC) at CTVHCS. The duties directly contribute to the administrative management of a highly complex health care delivery system and require the ability to apply specialized principles and practices of health care management to support CTVHCS. The role involves oversight and management of day-to-day operational matters, fiscal management, resource management, personnel management, and continuous improvement initiatives.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process, including the application, questionnaire, and an online assessment.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable forms of identification will be required to complete pre-employment requirements.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must serve a 1-year probationary period or 2-year trial period.
• Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position, you must have served 52 weeks at the GS-07.
• One year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Examples include: Plan, develop, and evaluate administrative issues and provide guidance on administrative matters; perform complex and detailed review and analysis functions; gather, extract, review, verify, and consolidate a variety of narrative information and statistical data; provide ongoing training and assistance to personnel; plan, formulate and execute payroll administration and budget duties; prepare/review purchase orders for supplies; initiate and prepare contracts to secure resources; and develop, review, and interpret all policies and regulations; coordinating personnel actions with Human Resources; ability to supervise.
• OR Education: Master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
• OR Combination: A combination of specialized experience and education beyond a master's or equivalent graduate degree.

Nice To Haves

• A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
• If using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript.

Responsibilities

• Responsible for oversight and management of routine day to day operational matters within Nursing Service, Mental/Behavioral Health and Community Living Center, to include coordination for a wide and complex range of services necessary to provide a continuum of care for Veterans and seamless hospital operations.
• Responsible for fiscal management and oversight, including budget formulation, justification, and execution, reconciling purchases, payroll administration, and financial reporting.
• Plans budget formulation and execution for a changing budget of administrative expenses involving different funding sources.
• Participates with Chief Nurses and Nurse Managers in reviewing office needs, plans, and goals to develop budget data and justification for review and approval.
• Responsible for management of resources including authorized FTE, overtime, travel, timekeeping, and fund control points, to ensure resources are within established ceilings and guidelines.
• Identifies workload trends and performs statistical analysis including but not limited to workload, overtime, leave usage, intermittent/float pool staff utilization, nursing outcomes, quality assurance, and other factors impacting staffing to justify and/or determine resource needs and projections.
• Prepares numerous reports pertaining to analysis and assessment of resources, quality of care outcomes, and recommendations for resource utilization and outcomes improvement to all levels of officials within and outside the organization.
• Reviews personnel management issues and provides advice and direction on matters and/or issues with regards to position management, organizational chart, position descriptions, classification, professional standards boards, recruitment/retention, performance standards, performance appraisals, incentive awards, disciplinary actions, time and leave, and personnel actions for Title 38, Hybrid Title 38, and Title 5 employees.
• Coordinates with Human Resources on all matters affecting employee personnel actions including recruitment of clinical and non-clinical personnel.
• Develops, implements, and monitors a service level plan for sustainment and continuous improvement plan projects.
• Acts independently as the specialist in administrative matters.
• Determines and advises on program needs to assure maximum utilization of space, equipment, staff, and funds and develops alternative courses of action for improvement.
• Responsible for maintaining current information regarding equipment needs and priorities within the service.
• Monitors and ensures consults, open encounters, return to clinic orders, and appointments are scheduled appropriately to meet patient access metrics.
• Identifies problems or potential problems within the facility that impact the ability to provide a positive customer experience and/or quality care and makes recommendations, implements, and monitors corrective actions.
• Serves as the first-line supervisor for five (5) Time and Leave Clerks at the Waco Campus.
• Oversees the daily administrative operations of Nursing Service, Mental/Behavioral Health and CLC, ensures policies and procedures are being followed, develops performance standards for administrative staff, and evaluates work performance of subordinates.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level