Administrative Medical Assistant

BHS•Louisville, KY

4d•Onsite

About The Position

The Medical Assistant (MA) Admin role will be responsible for the coordination of patient care activities. This position requires a versatile professional who can seamlessly transition between clinical and administrative responsibilities. The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and will uphold Baptist’s mission and core values that drive service excellence. Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.

Requirements

High School/GED
Minimum 1 yr experience as a Medical Assistant
MA clinical or Administrative experience
Work Experience Relevant Work Experience

Nice To Haves

Eligible for Retention Bonus
Sign-on bonus is reserved for new hires meeting eligibility criteria.

Responsibilities

Patient medical history information
Navigating electronic health records system (EPIC)
Scheduling and following-up with appointments
Assisting with medication fill and refill requests
Checking for prior authorizations
Scheduling tests, procedures, consultations, and other in basket types as assigned
Assist healthcare providers during examinations and minor procedures
Administer medications and vaccines as directed by healthcare providers
Conduct basic laboratory tests, such as blood draws, urinalysis, and EKGs
Prepare and maintain examination rooms, ensuring cleanliness and availability of necessary supplies
Manage and update patient medical record
Verify and update patient record to confirm that medical records are correct and up to date, ensuring accurate billing and reimbursement
Answer phone calls, respond to inquiries, and relay messages to healthcare providers
Collect and document all necessary information related to prior authorization process
Complete request forms with accuracy and timeliness
Track and document the status of prior authorization requests in the electronic health record (EHR) system
Monitor the progress of prior authorization request and follow up with insurance companies as needed
Address scheduling conflicts, cancellations, and other issues quickly; working collaboratively with all relevant stakeholders to find suitable solutions