Administrative Intern

Trinity HealthAtlanta, GA
Onsite

About The Position

Join Mercy Care Atlanta as an Administrative Intern and gain hands-on experience in healthcare administration within a mission-driven environment serving underserved communities. This is an ideal opportunity for a highly motivated and detail-oriented student interested in a future career in medicine, public health, or healthcare administration. As an intern, you will support the day-to-day administrative operations of our clinic, working closely with staff and patients.

Requirements

  • High school diploma or equivalent (required)
  • CPR/AED/First Aid Certification (required)

Responsibilities

  • Conducting proactive outreach to patients for preventive care and appointment scheduling.
  • Reviewing and managing medical records using Epic EHR and insurance portals.
  • Delivering outstanding front desk service during patient check-in and check-out.
  • Accurately entering and updating patient information, verifying insurance, and processing payments.
  • Assisting with registration forms and obtaining required documentation.
  • Facilitating communication between patients, providers, and staff.
  • Supporting clinic flow and maintaining a welcoming environment.
  • Contributing to special projects such as quality improvement and patient satisfaction surveys.
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