Administrative File Coordinator - Office Manager Career Track
About The Position
Barex of DMV is looking for a personable, organized, and motivated Administrative File Coordinator who wants to develop into an Office Manager position. This is an excellent opportunity for a recent graduate, an early-career professional, or someone with administrative or customer service experience. A degree or restoration experience is not required. We place greater value on your ability to communicate well, learn quickly, work with numbers, stay organized, and take pride in producing high-quality work. We are a growing company that genuinely enjoys developing people. We will teach you the systems, processes, and industry knowledge needed to build a strong foundation in office administration, insurance restoration, accounting support, customer communication, and project coordination. The training and experience provided in this role are intended to prepare the right person for greater responsibility and a future office management position.
Requirements
- Recent graduates and entry-level candidates are encouraged to apply
- Administrative, office, scheduling, customer service, or business experience is helpful
- Strong writing and professional communication skills
- Comfortable working with numbers and performing basic math
- Working knowledge of Microsoft Outlook, Word, and Excel
- Strong organization and attention to detail
- Pride in producing complete, accurate, and professional work
- Comfortable answering phones and communicating with customers
- Able to remain calm and professional during stressful situations
- Self-motivated, dependable, and willing to take initiative
- Able to manage multiple responsibilities in a fast-paced office
- Comfortable learning QuickBooks, Copper CRM, and other business software
- Restoration, construction, property management, accounting, or insurance experience is a plus but not required
- Reliable personal cellphone for work-related communication and authentication applications
- Ability to successfully complete a background check, subject to applicable law
Responsibilities
- Answer incoming calls and provide a professional, personable customer experience
- Receive and process new leads and job referrals
- Communicate with customers, insurance adjusters, vendors, and project managers
- Coordinate appointments, crews, and job schedules
- Enter and maintain accurate information in Copper CRM and other systems
- Monitor active job files and help move projects through each stage
- Assist with QuickBooks invoicing, payment tracking, and recordkeeping
- Create and manage purchase orders and vendor documentation
- Review field documentation for accuracy and completeness
- Track missing documents, approvals, estimates, invoices, and payments
- Prepare professional emails, reports, spreadsheets, and correspondence
- Maintain work-in-progress reports and complete job-file audits
- Help ensure customer and insurance requirements are followed
- Support job closeout and final documentation
- Assist other departments and management as needed
Benefits
- Dental insurance
- 401(k)
- Paid time off
- Monthly team commission and bonus opportunities
- Extensive paid training
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
