Administrative Director

Pediatric Therapies Hawaii LLC•Wailuku, HI

13h•Onsite

About The Position

We are seeking a high-level Administrative Director to lead and build the operational, administrative, and recruiting systems of a fast-growing pediatric therapy practice on Maui. This is a builder role responsible for ensuring clinics run efficiently today while building the systems, teams, and infrastructure needed to support continued growth across Physical Therapy, Occupational Therapy, ABA, and administrative services. This role includes full ownership of recruiting, hiring, and onboarding across all departments. Pediatric Therapies Hawaii is the largest pediatric therapy provider on Maui, offering Physical Therapy, Occupational Therapy, and ABA services across three state-of-the-art clinics. Our mission is to help children reach new heights while creating an environment where our team can thrive professionally and personally. We are growing quickly and are looking for a leader who can bring structure, accountability, and scalability to our operations and workforce.

Requirements

Experience in healthcare operations, clinic management, or similar
Strong leadership and team management skills
Strong organizational and problem-solving abilities
Excellent communication skills

Nice To Haves

Experience recruiting and hiring across multiple roles strongly preferred

Responsibilities

Clinic performance, scheduling efficiency, and patient flow
Front Desk and administrative team performance
Ensuring high schedule utilization and minimal gaps in care
Own the full lifecycle of recruiting and staffing across the organization
Building and maintaining active candidate pipelines
Sourcing, screening, and interviewing candidates
Managing the hiring process from initial contact through offer
Partnering with clinical leadership on hiring decisions
Ensuring timely hiring to prevent staffing gaps
Designing and improving recruiting systems and processes
Foster a positive work culture by promoting open communication, team collaboration, and employee engagement.
Build and oversee structured onboarding programs for all roles
Ensure new hires are trained, competent, and productive
Implement training systems with clear accountability and competency tracking
Build SOPs across administrative, operational, and recruiting functions
Improve workflows to reduce inefficiencies and daily issues
Create scalable systems that support continued growth
Ensure authorizations are in place to prevent care disruptions
Support clean claims, timely follow up, and strong collections
Monitor key revenue cycle trends and address issues proactively
Ensure a consistent, professional experience for all families
Oversee communication regarding scheduling, attendance, and insurance
Ensure timely and clear communication regarding authorizations and denials