Administrative Director, Emergency Services - 25-34721

NavitasPartners•Houston, TX

About The Position

The Administrative Director, Emergency Services ensures high-quality, patient-centered care through oversight of multiple sites and/or functional areas. This role fosters a culture of accountability and collaboration, directing the development and implementation of strategies, policies, and procedures in support of organizational objectives.

Requirements

Minimum 3 years of recent acute care Emergency Department Director or Manager experience (Manager considered if in a large ED or specific reporting structure).
BSN required
MSN preferred

Responsibilities

Identify and implement evidence-based practices to advance patient safety and quality outcomes.
Ensure adherence to standards of care and manage variation in clinical practice to improve efficiency and effectiveness.
Maintain compliance with internal/external benchmarks, accreditations, legal, and regulatory standards.
Develop and implement policies, procedures, and nursing standards to ensure patient and family needs are met and evaluated.
Lead development and implementation of patient throughput strategies, including capacity planning, volume forecasting, patient flow, and admission/discharge planning.
Provide leadership to achieve and sustain an exceptional patient experience.
Utilize feedback mechanisms to benchmark performance and implement strategies to improve patient satisfaction.
Collaborate with subject matter experts to ensure compliance with evidence-based practices enhancing patient experience.
Foster a culture that inspires commitment to the organization’s mission and values.
Ensure employees are recognized, supported, and engaged.
Identify development opportunities, provide coaching, and implement training to improve performance.
Attract, develop, and retain talent to ensure the right people are in the right roles.
Collaborate with leadership to enhance existing services or develop new service offerings.
Identify opportunities for expansion or differentiation in services and product lines.
Monitor external factors, including healthcare trends, reimbursement changes, and legislative developments to position services strategically.
Represent the organization positively in the community and participate in outreach events.
Participate in departmental budgeting, including revenue, expenses, staffing, and equipment needs.
Monitor budget performance, identify trends, and address performance gaps.
Ensure effective labor management, scheduling, productivity, and cost efficiency.
Manage operating expenses and implement cost-reduction initiatives.
Perform other duties as assigned.
Adhere to the organization’s Code of Conduct and mission and values.