About The Position

The Administrative Director of Emergency Services is responsible for ensuring high-quality, patient-centered care through strategic and operational oversight of emergency services across multiple sites and/or functional areas. This executive leadership role drives performance, quality outcomes, operational excellence, and financial stewardship while fostering a culture of accountability, collaboration, and continuous improvement.

Requirements

  • 3+ years of recent (within the last year) experience as an Acute Care Emergency Department Director
  • Bachelor’s Degree required

Nice To Haves

  • Free-standing Emergency Department (FSED) leadership experience preferred
  • Bachelor’s Degree in Nursing preferred
  • Master’s Degree preferred

Responsibilities

  • Lead implementation of evidence-based practices to advance patient safety and clinical quality outcomes
  • Ensure compliance with standards of care, regulatory requirements, and accreditation guidelines
  • Reduce variation in clinical practice to improve efficiency, effectiveness, and cost management
  • Monitor internal and external benchmarks, accreditations, and quality designations
  • Develop and implement policies, procedures, and nursing standards aligned with legal and regulatory requirements
  • Direct patient throughput strategies, including capacity planning, volume forecasting, patient flow coordination, and admission/discharge planning
  • Oversee emergency nursing practice and departmental operations to ensure patient and family needs are met
  • Lead initiatives to deliver and sustain an exceptional patient experience
  • Utilize feedback and performance metrics to identify opportunities for improvement
  • Develop and execute strategic initiatives to elevate patient satisfaction and outcomes
  • Collaborate with clinical experts and patient experience leaders to ensure service excellence
  • Foster an engaged, high-performing workforce aligned with organizational mission and values
  • Develop and implement employee engagement, recognition, and retention strategies
  • Identify training and development needs; provide coaching and performance feedback
  • Build and maintain a strong leadership pipeline through talent development and succession planning
  • Partner with executive leaders and physicians to enhance existing services and develop new offerings
  • Identify growth opportunities through service expansion, technology adoption, and market differentiation
  • Monitor healthcare industry trends, regulatory changes, and reimbursement impacts to support strategic planning
  • Represent the organization positively within the community and participate in outreach initiatives
  • Participate in annual budgeting, forecasting, and financial planning processes
  • Monitor department financial performance and implement corrective actions as needed
  • Lead labor management strategies, including staffing optimization and productivity management
  • Oversee operating expenses and implement cost-containment initiatives
  • Perform additional duties as assigned
  • Adhere to organizational Code of Conduct, mission, and values
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