Administrative Coordinator - Benefit Advisory Services

Children's Hospital Association•Lenexa, KS

6d•Hybrid

About The Position

The Administrative Coordinator manages administrative activities for the Benefit Advisory Services division at Children’s Hospital Association. The role serves as a communications liaison, supports timely and accurate information exchange, coordinates daily project activities, and prepares documents. The position is based in the Lenexa, Kansas office and uses a hybrid model, with three days in the office and two optional remote-work days.

Requirements

High school diploma or equivalent.
At least 3 years of administrative experience directly supporting a team.
Excellent working knowledge of Microsoft Office, with proficiency in Excel, live-meeting technology, Salesforce and FinancialForce, SharePoint, Teams, and Qualtrics.
Project coordination skills, including efficiently managing and organizing projects and meetings, strong follow-through, and proofreading.
Excellent grammar and proofreading skills.
Excellent written and oral communication skills.
Strong organization, attention to detail, and thoroughness.
Ability to use discretion and maintain confidentiality.
Ability to work effectively and professionally with employees at all levels, hospital personnel, and other external individuals.

Nice To Haves

Additional education through college coursework or business school.
Knowledge of the insurance industry and/or employee benefits.
Knowledge of financial or accounting basics.

Responsibilities

Maintain the Customer Relationship Management (CRM) system by updating records, generating reports, and reconciling data.
Assist with onboarding new member hospitals.
Monitor requests and file and archive Pharmacy Benefit Management (PBM) reports; update plan changes and program adoption documents.
Organize meetings, including scheduling, preparing agendas, taking minutes, and completing post-meeting updates.
Assist with commission backup retrieval and data, department expenses, audits, data entry, reporting, annual returns, invoicing, research, and follow-up.
Maintain proper licensure for the agency and agents.
Assist with department insurance licensing renewals and appointment paperwork, and maintain a current renewal listing to ensure timely license renewals.
Manage operations and coordinate logistics for virtual and in-person HR Benefits Forum meetings.
Assist in developing and managing surveys using Qualtrics.
Collaborate with Marketing & Communications to update marketing and website content.