Administrative Coordinator

Texas A&M University System • Commerce, TX

1d • Onsite

About The Position

The Administrative Coordinator for the Student Success Center supports the internal operations and administrative functions of the Center and its affiliated departments by managing student information systems, ensuring compliance with university, state, and federal regulations, and maintaining data integrity and security. This role focuses on coordinating departmental processes, preparing reports, tracking resources, and streamlining workflows to enhance efficiency. The coordinator provides essential behind-the-scenes support that enables faculty and staff to deliver student success initiatives effectively while upholding policies such as FERPA and Texas A&M University System guidelines.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience is required.
• Two (2) years of related experience are required.
• Working knowledge of or the ability to learn and use database applications, customer relationship manager (CRM) system, and other systems or applications that may be used within the University or division is required.
• The ability to operate and troubleshoot electronic office equipment, computers, and peripherals is required.
• Effective verbal and written communication skills are required.
• Ability to: Multitask and work cooperatively with others.
• Work with sensitive information and maintain confidentiality.
• Organize and set priorities, maintain records, interpret and prepare reports and compose memoranda and letters.
• Work a flexible schedule beyond normal hours of 8:00 am to 5:00 pm, which may include weekend hours, is required.
• Ability to sit for extended periods during scheduled shifts.
• The ability to lift 30 lbs. and travel between multiple locations for off-site work assignments.

Nice To Haves

• A degree is preferred.
• Proficiency with FAMIS/CANOPY, WorkDay, LaserFiche, SharePoint, Ellucian-Banner, Navigate EAB, Emburse and Concur is preferred.
• Administrative support experience within an academic unit/division in higher education is preferred.
• Experience in maintaining, monitoring, and reconciling financial records and accounts is preferred.

Responsibilities

• Manage and interpret East Texas A&M University and Texas A&M University System policies, operating practices, and administrative/technical procedures related, but not limited to, to student success and operations of Academic Advising, Money Management, Student Career Preparedness and Student Transitional Support
• Monitor compliance with policies and procedures, and recommend process improvements, administrative changes, or new initiatives.
• Perform special analyses and prepare project summaries.
• Supervise the creation, maintenance, and retention of office files and records.
• Coordinate budget development, tracking, and reporting for the center, ensuring accurate allocation and reconciliation across all three departments.
• Manage departmental travel, purchasing and financial transactions, including Famis, Canopy, AggieBuy, Emburse and Concur travel transactions for the Student Success Center.
• Receive, coordinate, and process departmental invoices and service agreements.
• Coordinate travel arrangements and prepare itineraries.
• Organize meetings, seminars, and special events, and provide on-site support as needed.
• Manage the submission and tracking of all maintenance and repair work orders for the center’s facilities and equipment.
• Coordinate with Facilities Management and department heads and other center administrative support regarding key requests, key audits, and security protocols for all physical access points within the center.
• Oversee inventory and maintenance of files, records, office supplies, and equipment.
• Act as supervisor when required on official Student Success Center business.
• Manage communications in writing and in person, including meetings, internal memos, and overall suite communications.
• Provide support to Student Success Center staff regarding schedules, committee membership, and office meetings.
• Prepare and route paperwork for hiring, terminations, and reclassifications, as well as create all EPA documents for personnel.
• Manage accurate and timely data entry of academic course updates, scheduling information, and curriculum changes directly into the Banner Student Information System.
• Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses/conferences, and attending training and/or courses required by the supervisor.
• Assist in promoting an office culture that prioritizes hospitality, collaboration, and employee wellbeing.
• Contribute to the overall success of the Student Success Center by performing all other duties and responsibilities as assigned.

Benefits

• Employee tuition assistance for master’s and doctoral programs.
• Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays, plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS), with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level