Administrative Coordinator
SERVPRO of Monterey Peninsula•Castroville, CA
•$24 - $27•Onsite
About The Position
SERVPRO of Monterey Peninsula is looking for an Administrative Coordinator to become an essential part of our restoration team. In this role, you'll support our production managers, coordinate projects, communicate with customers and vendors, and help keep daily office operations running efficiently. Every day is different, and your work will directly contribute to helping homeowners and businesses recover after water, fire, mold, and other property damage.
Requirements
- Full-Time, In-Office Position
- At least 2 years of customer service and/or office-related experience
- Proficient with Microsoft Office and comfortable learning new software applications.
- Must be available to participate in the company's rotating on-call schedule for after-hours emergency calls.
- Must be dependable, organized, and able to prioritize multiple tasks with minimal supervision.
- This is a fast-paced office environment that requires strong organizational skills, excellent attention to detail, the ability to multitask, and a positive, team-oriented attitude.
Nice To Haves
- High school diploma/GED (preferred)
- English/Spanish Bilingual is a plus
Responsibilities
- Answer incoming phone calls and provide outstanding customer service
- Perform detailed data entry within company software
- Prepare project paperwork and maintain accurate job documentation
- Coordinate and dispatch inspections, restoration crews, and vendor appointments
- Coordinate third-party vendors including testing companies, plumbers, HVAC companies, etc.
- Follow up with customers regarding scheduling, project updates, and required documentation
- Support Project Managers and the Operations Team with administrative tasks
- Organize office files, supplies, equipment, and company resources
- Assist with company calendars, vehicle tracking, and office organization
- Maintain professionalism while communicating with customers, insurance representatives, vendors, and teammates
- Perform other administrative and coordination duties as assigned
Benefits
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Dental insurance
- Competitive hourly compensation
- Superior benefits
- Paid training
- Career growth opportunities
- Personal and professional development
- Paid time off and company benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
