Administrative Coordinator Chief Health Office

Boston University•Boston, MA

13d•$55,000 - $62,000•Onsite

About The Position

The Athletic Training Department in Boston University's Student Health Services is recruiting an Administrative Coordinator to join our collaborative team of healthcare providers. Our department provides athletic training services to students who participate in varsity sports, university-sponsored club sports, and Military Education's Reserve Officer Training Corps. Athletic Training is one of five departments within Student Health Services, which also includes Primary Care, Counseling & Psychiatric Services, Survivor Advocacy, Response & Prevention, and Health Promotion & Prevention. We share an electronic medical record among the departments. Our department includes a robust team of athletic trainers, a physician medical director, several team physicians, and dedicated administrative support professionals who work collaboratively to coordinate care. We offer competitive salaries and outstanding benefits including vacation, retirement, health, dental, and vision plans, tuition remission, and professional development opportunities. We provide a supportive work environment that values your well-being as much as your professional achievements. We achieve this through our organizational structure within Student Health Services and our medical model approach to coordinating care for the populations we serve. At Student Health Services, we are committed to diversity, equity, inclusion, and justice in all aspects of our work, including our organizational structure, workplace culture, and care for the students we serve. We strive to foster an environment where everyone's identities, needs, and experiences are valued, appreciated, and accepted.

Requirements

Manage departmental operations, communications, and administrative processes.
Support patient services through referral management, scheduling, insurance authorization processes, and communication with internal and external healthcare providers.
Manage administrative planning and logistics for meetings, events, recruitment activities, onboarding processes, and departmental projects.
Maintain departmental records, databases, calendars, compliance documentation, and operational tracking systems.
Support financial, purchasing, inventory, and resource management activities.
Serve as a liaison among patients, healthcare providers, university departments, vendors, and community partners.
Assist with departmental quality assurance, compliance, and reporting activities.
Supervise and train work-study and student employees, including assigning work, providing direction, evaluating performance, and addressing performance concerns.
Support the delivery of efficient, patient-centered healthcare services for the populations served by the Athletic Training Department.

Responsibilities

Manage departmental operations, communications, and administrative processes.
Support patient services through referral management, scheduling, insurance authorization processes, and communication with internal and external healthcare providers.
Manage administrative planning and logistics for meetings, events, recruitment activities, onboarding processes, and departmental projects.
Maintain departmental records, databases, calendars, compliance documentation, and operational tracking systems.
Support financial, purchasing, inventory, and resource management activities.
Serve as a liaison among patients, healthcare providers, university departments, vendors, and community partners.
Assist with departmental quality assurance, compliance, and reporting activities.
Supervise and train work-study and student employees, including assigning work, providing direction, evaluating performance, and addressing performance concerns.
Support the delivery of efficient, patient-centered healthcare services for the populations served by the Athletic Training Department.