Part-Time Weekend On-Call Administrative Coordinator
About The Position
Interim HealthCare is seeking a dependable, organized, and solution-focused Part-Time Weekend On-Call Administrative Coordinator to support our Home Care operations outside of normal business hours. This position is responsible for ensuring uninterrupted client care by managing after-hours staffing needs, responding to client and caregiver concerns, coordinating weekend caregiver introductions, maintaining communication, and completing accurate documentation. The On-Call Coordinator provides essential support to clients, families, caregivers, and the weekday office team by taking ownership of issues and working toward resolution. The ideal candidate is calm under pressure, communicates effectively, works independently, and is committed to providing exceptional client service.
Requirements
- On-call availability required Friday at 5:00 PM through Monday at 9:00 AM.
- Attendance is required at the weekly Team Brief (TB) meeting, typically held Fridays at 3:00 PM.
- Strong communication and customer service skills.
- Excellent organization and attention to detail.
- Ability to make decisions and solve problems independently.
- Ability to remain calm in urgent situations.
- Strong time-management skills.
- Ability to multitask in a fast-paced environment.
- Proficiency with Outlook and computer-based systems.
- Reliable transportation and ability to report to client locations when needed.
- Ability to attend weekly paid Team Brief meetings on Fridays at 3:00 PM.
Nice To Haves
- Experience in home care, healthcare staffing, scheduling, or administrative support preferred.
- Experience with AxisCare or similar scheduling software preferred.
Responsibilities
- Meet with the Client Care Manager to review weekend schedules, new admissions, high-priority clients, staffing concerns, and outstanding follow-up items.
- Review care plans and complex client needs.
- Coordinate caregiver introductions whenever possible before the weekend.
- Confirm access to AxisCare, Outlook, phone/voicemail, staffing lists, and employee and client contact information.
- Serve as the primary contact for weekend staffing and client concerns.
- Respond promptly to calls, texts, and emails.
- Manage caregiver call-offs and open shifts.
- Coordinate staffing coverage using approved agency procedures.
- Contact caregivers who have previously worked with the client whenever possible to maintain continuity of care.
- Keep clients and responsible parties updated throughout staffing changes.
- Document all communication and staffing attempts in AxisCare.
- Own issues from start to finish and resolve concerns whenever possible before transitioning them to the weekday team.
- Report to the shift to ensure continuity of care if all approved staffing resources have been exhausted and coverage cannot be secured.
- Communicate schedule changes, delays, caregiver changes, and coverage updates.
- Address client, family, and caregiver concerns professionally and promptly.
- Complete weekend caregiver introductions.
- Coordinate with the Home Care Supervisor, caregiver, client, and responsible party.
- Review care expectations and document completed introductions in AxisCare.
- Submit a complete Weekend Recap by 10:00 PM every Sunday evening, including staffing details, client updates, caregiver information, and follow-up items for the weekday team.
Benefits
- $250.00 Weekend On-Call Stipend
- $22.00 hourly for active work
- Paid Team Brief meetings
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
