Administrative Coordinator - College of Engineering - Information Networking Institute

Carnegie Mellon University•Pittsburgh, PA

3d•Onsite

About The Position

Carnegie Mellon University (CMU) is a global research university. The Information Networking Institute (INI) at CMU offers master’s degree programs in information networking, security, and mobile and IoT engineering, incorporating business and policy perspectives. The INI Administrative Coordinator will report to the INI Director of Admissions and collaborate with the Business Operations team to provide administrative support to the INI Admissions and Recruitment team and other INI functional areas.

Requirements

High School diploma or equivalent
5 + years of office experience, including working experience within an academic setting
Driver’s License
Successful Background Check

Responsibilities

Serve as a primary point of contact for prospective and current graduate applicants via phone, email, and in person, responding to routine inquiries regarding application requirements, deadlines, and procedures.
Assist applicants with navigating admissions processes while maintaining strict confidentiality.
Reconcile PRC reports and troubleshoot sales tax exemption issues.
Prepare expense reimbursement requests and work with the INI Business Operations team to resolve ER audit findings.
Process service contracts, including requests for contract review, approval, addendums, and renewals.
Process Accounts Payable requests, such as entering new suppliers in the CMU Oracle Financial System and preparing/processing Non-Employee expense reimbursements.
Interpret and implement University policies and procedures.
Make travel arrangements for faculty, staff, students, and visitors for recruitment and other related activities.
Assist with planning INI events, including admissions open houses, student visits, and tours.
Provide meeting support, including scheduling meetings and information sessions, facilitating agenda and briefing development, coordinating room reservations and technical support, and taking notes.
Manage the INI Winthrop Street reception desk and entrance, providing front-desk coverage as needed.
Maintain and update records in various INI and university systems (e.g., Oracle Financials, Slate).
Review and process admissions data.
Prepare correspondence, forms, and reports, ensuring accuracy and consistency with university and INI standards.
Assist with the filing (digital and print) of student, applicant, financial, alumni, and other INI documents.
Coordinate business processes.
Work on/manage special projects.
Perform other duties as assigned.