Administrative Coordinator, HCC

Reed College • Portland, OR

4d • Onsite

About The Position

The Administrative Coordinator is the first point of contact for the Health and Counseling Center (HCC). This role provides various administrative and technical support to the HCC team.

Requirements

• 1 year of experience in customer service or administrative position
• Proficiency navigating computer operating systems and using office productivity tools (e.g., word processing applications, spreadsheets, CRM databases, etc.)

Nice To Haves

• Enjoy interacting with a wide variety of people
• Highly effective communicator
• Responsive and helpful to the needs of others
• Highly organized with an ability to prioritize
• Able to focus on detail oriented work in a distracting environment
• Embrace new technology and enjoy using systems
• Strong problem solving skills
• Respect confidentiality
• Committed to ensuring diversity, equity, and inclusion in your workplace
• Like working as part of a team and are someone who pitches in to help your team when needed

Responsibilities

• Act as the first point of contact welcoming individuals to the HCC in person, over the phone, and by electronic correspondence
• Ensure that each student patient has complete and current informed consent, insurance, and documentation on file prior to the start of their triage, in-person or telehealth visit
• Act as the primary point of assistance regarding scheduling student appointments at the HCC
• Maintain confidentiality of information and records by following defined procedures for proper handling and disposition of each type of information
• Responsible for maintaining general office upkeep including HCC lobby signage and frequent disinfection of high-touch surfaces in lobby and general areas
• Supports the Operations Coordinator in setting and managing schedules for staff, department meetings, health promotions events, and other appointments as needed
• Assist in special projects and other related duties as assigned

Benefits

• Comprehensive medical and dental insurance option for you and your dependents
• 403(b) retirement plan with 10% employer contribution (after one year of service)
• Educational assistance for employees and their children
• Paid vacation
• Paid holidays
• Many other campus amenities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed