Administrative Coordinator

ADT • Wilmington, NC

1d • Onsite

About The Position

Handle install, service, and customer service work assigned by Management in a Consumer Small Business office. Detail of job details as follows; Install and service backlog management, Install and service job scheduling/filling schedule gaps, Managing install/monitoring permits, Managing missing paperwork/Scanning all install and service paperwork when needed, Field Tech and Advisor phone calls/emails, Update customer accounts, Scheduling vendor meets, Assist with customer credits or cancellations. Additional tasks may be assigned by Management.

Requirements

• High School diploma or equivalent.
• Basic Computer knowledge in Microsoft Word, Excel, and Typing skills.
• Must be able to handle multiple tasks.

Nice To Haves

• Six (6) months of experience.

Responsibilities

• Handle install, service, and customer service work assigned by Management in a Consumer Small Business office.
• Install and service backlog management
• Install and service job scheduling/filling schedule gaps
• Managing install/monitoring permits
• Managing missing paperwork/Scanning all install and service paperwork when needed
• Field Tech and Advisor phone calls/emails
• Update customer accounts
• Scheduling vendor meets
• Assist with customer credits or cancellations

Benefits

• healthcare benefits
• a 401(k) plan and company match
• short-term and long-term disability coverage
• life insurance
• wellbeing benefits
• paid time off
• 6 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees