Administrative Coordinator

ADT • Pearl, MS

7d • Onsite

About The Position

This role is responsible for handling install, service, and customer service work assigned by Management in a Consumer Small Business office. The detailed job responsibilities include managing the install and service backlog, scheduling installs and services, filling schedule gaps, managing install/monitoring permits, handling missing paperwork by scanning all install and service paperwork when needed, responding to Field Tech and Advisor phone calls and emails, updating customer accounts, and scheduling vendor meetings. The position may also involve assisting with customer credits or cancellations, and additional tasks may be assigned by Management.

Requirements

• High school diploma or equivalent
• Basic Computer knowledge in Microsoft Word, Excel, and Typing skills
• Must be able to handle multiple tasks

Nice To Haves

• Six (6) months of experience

Responsibilities

• Handle install, service, and customer service work assigned by Management
• Manage install and service backlog
• Schedule installs and services, and fill schedule gaps
• Manage install/monitoring permits
• Handle missing paperwork and scan all install and service paperwork
• Respond to Field Tech and Advisor phone calls/emails
• Update customer accounts
• Schedule vendor meets
• Assist with customer credits or cancellations
• Perform additional tasks as assigned by Management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees