Administrative Coordinator, Volunteer & Intern

Monterey Bay Aquarium•Monterey, CA

17h•Onsite

About The Position

At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all backgrounds into our team and strongly encourage people of color, LGBTQ+ individuals, veterans, and people with disabilities to apply. Under general supervision, play an integral role in supporting the institution’s mission of inspiring conservation of the ocean, facilitating the care of our animal collection and our Sea Otter Program needs, directly impacting an environment in which all volunteers and interns feel engaged and inspired. Coordinate elements of the intern and volunteer programs, in collaboration with cross functional departments include Volunteer Engagement, Animal Care, Conservation & Research. Perform other duties as required.

Requirements

Ability to maintain confidentiality and apply discretion and good judgment when dealing with sensitive matters
Proficient with Excel and PowerPoint, and virtual meeting/communication platforms
Ability to work as part of a team and a strong customer focus are essential
Meticulous attention to detail
Ability to meet deadlines and multitask in a fast-paced environment
Ability to work within and maintain Monterey Bay Aquarium’s Core Values

Nice To Haves

College degree or equivalent combination of education, training and experience
3 years’ experience in volunteer and/or intern support or management

Responsibilities

Develop and maintain SOPs for required work activities.
Perform administrative tasks as needed (e.g., maintain volunteer records, organize intern presentations and certificates, respond to volunteer inbox, etc.).
Generate and create routine reporting for administration, tracking, and annual statistics.
Provide information and/or resolve inquiries regarding Volunteer, Intern, Conservation Research, Animal Care programs, serving as a primary contact point.
Coordinate logistics (e.g., scheduling, materials, etc.) for outreach events.
Staff event tables to inform and build awareness of MBA volunteer and intern programs.
Administer programs as needed (e.g., exit interviews, cross departmental learning/exposure/job shadow, etc.).
Research prospective partner organizations about potential internship alliances and joint initiatives for talent pipeline development (e.g., online data, community outreach via zoom/onsite , etc.).
Evaluate programs and processes to measure their efficiency.
Facilitate new orientation and safety walk throughs.
Coordinate and update safety and department specific training requirements; assign and track completion of training courses.
Monitor program expenses and identify variances to budget.
Plan and oversee volunteer and intern appreciation events for Animal Care and Conservation Research.