Administrative Coordinator II - Occupational Therapy

Washington University in St Louis•Forest Park, GA
•Onsite

About The Position

This position provides administrative support to the Program in Occupational Therapy with primary emphasis on the Post-Professional OTD Program and the Rehabilitation and Participation Science (RAPS) PhD Program.

Requirements

  • High school diploma or equivalent high school certification or combination of education and/or experience.
  • Relevant Experience (3 Years)

Nice To Haves

  • Intermediate computer skills including knowledge of computer applications and programs including Word, Outlook, Excel, PowerPoint and Access.
  • Good organizational and interpersonal communication skills to deal effectively with a broad and diverse range of people.
  • Ability to follow-up.
  • Ability to manage multiple tasks simultaneously.
  • Ability to establish and streamline daily workflows and independently resolve operational inefficiencies as related to assigned tasks.
  • Ability to use discretion, effective people skills and social skills to ensure appropriate interactions with University administrators and visitors.
  • Ability to proactively seek answers from within and outside University resources.
  • Ability to handle sensitive, confidential information.
  • Ability to work independently without close supervision.
  • Canvas by Instructure
  • Computer Literacy
  • Detail-Oriented
  • Financial Applications
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Office Equipment
  • Payroll Systems
  • Supervision
  • Workday Software

Responsibilities

  • Establish policies and procedures to maintain student records, registration, tuition assessment and course grades in accordance with FERPA regulations and University policies.
  • Provide general administrative support including scheduling appointments, meetings, and travel arrangements.
  • Maintain files, perform mailings, photocopying, faxing; monitor office and program supplies and procures supplies.
  • Administer/prepare reports, minutes, correspondence, lectures, and administrative materials required for the direction of the department.
  • Coordinate staff services, interoffice activities, schedules, programs/projects and related administrative needs related to RAPs, PP-OTD, etc.
  • Answer general program-related questions from students, faculty, and others; enter/update student registration and information into appropriate application or data systems.
  • Assist with new course listings, provide special formatting for course offerings, plan and administer student advising reporting process.
  • Coordinate, manage and update communications for school/department/center, including verbal, written and electronic communications and websites which may include initiating/reviewing drafts of various communications.
  • Plan logistics and provide administrative support for the application, admissions, and onboarding processes.
  • Plan logistics and provide administrative support for program courses, meetings, conferences, and events including all details associated with event; negotiate with vendors; oversee, troubleshoot and resolve special situations that arise during event.
  • Manage event budget.
  • Maintain established departmental policies, procedures and objectives, including regulatory records for license, reports and notifications as necessary.
  • Assist with visitors and customers questions and needs.
  • Serve as administrative liaison between the program and university entities (e.g., for the RAPS Program, the School of Medicine Graduate Program Council).
  • Support faculty and administration in delivery of online learning through the creation, review, and maintenance of course materials in an online learning management system (Canvas) and other platforms as needed (i.e. Zoom).
  • Provide administrative support for management of personnel, including management of contracts, payment schedules, performance reviews, and other related details.
  • Perform other duties as assigned.

Benefits

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Free Metro transit U-Pass for eligible employees.
  • 403(b) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
  • 4 weeks of caregiver leave to bond with your new child.
  • Family care resources are also available for your continued childcare needs.
  • Adult care resources.
  • Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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