Administrative Coordinator, Doctor of Veterinary Medicine Program

University of Guelph•Guelph, ON

3d•Hybrid

About The Position

The Ontario Veterinary College (OVC) is Canada’s #1 veterinary school and the academic home of the Doctor of Veterinary Medicine (DVM) program at the University of Guelph. The four-year DVM program enrolls approximately 140 students each year. Over 120 faculty members, staff veterinarians, Doctor of Veterinary Science students, interns, and veterinary technicians participate in the delivery of the program. The Administrative Coordinator, Doctor of Veterinary Medicine (ACDVM) is a dynamic and fast paced position that would be well suited to a person who is passionate about continuous improvement of the student experience and enjoys daily interactions with a variety of stakeholders. Reporting to the Senior Manager, Student Experience, the ACDVM is the first point of contact for DVM students, the ACDVM provides administrative support for both the academic and student life aspects of the DVM program. The ACDVM is one of three staff members who support the Associate Dean Students and Academic, to advance the academic, professional, and personal development of students in the DVM program.

Requirements

Two-year community college diploma in a business program, and four years of related experience (two years of course scheduling experience, two years of computing/database experience), or an equivalent combination of education and experience.
Proficiency with computers, including advanced use of MS Office (Word, Excel, Access, SharePoint) software
Previous experience scheduling (knowledge of Colleague, eMedley, enCampus, infoSilem or other student information systems is an asset)
Ability to work independently and as part of a team.
Excellent critical thinking, problem solving, and communication skills
Demonstrated high performance in a client service-oriented environment and the ability to maintain professionalism, confidentiality and security when working with private student and institutional data.

Nice To Haves

Experience within a post-secondary academic environment, and familiarity with the Doctor of Veterinary Medicine professional program, is preferred.

Responsibilities

Assist with the preparation of complex and interdependent DVM schedules that are dependent on student enrolment and information provided by rotation coordinators and instructors
Monitor and approve changes to the Phase 4 schedules to ensure students fulfill their requirements to graduate
Setup the automatic delivery of evaluations and forms associated with Phase 4 rotations
Manage multiple organizational email accounts which have been set up to handle requests for support, information, documents, data etc.
Assist with documentation and maintenance of Standard Operating Procedures for the DVM program