Administrative Coordinator, Cardiology - Jefferson Center City

Jefferson Health Plans•Philadelphia, PA

2d•Onsite

About The Position

The admin coordinator provides scheduling support to the clinical team and acts as a consistent point of contact to patients. Oversees equipment inventory, Provide administrative and patient support to assigned Cardiology Faculty members of the Bruce and Robbie Toll Heart and Vascular Institute in the section of Advanced Heart Failure. The administrative coordinator will be responsible for answering busy telephone lines, triaging patient calls, scheduling appointments and obtaining patient records prior to patient visit. The administrative coordinator is responsible for the day-to-day administration and management of multiple accredited and non-accredited fellowship programs. This position functions as a liaison between the program director and the house staff office as well as other departments and divisions. Ensures optimal customer service to both patients and physicians. Interacts with members of the department and university at all levels. Incumbent prioritizes and accomplishes multiple administrative and scheduling assignments. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson Coordinates daily administrative and clinical activities, maintain calendar, allowing flexibility to accommodate demands on a daily basis. Supporting 4-5 clinicians including high level Enterprise Director(s). Documents patient medication refill request for providers to authorize and manage EMR task documented from incoming calls. Put in orders and schedule testing (stress testing, echocardiograms, labs, CT Scans etc). Ensure patient records are available for clinicians prior to patient visit and scanned into the EMR Answer telephones, triage and troubleshoot problems. Master Scheduling in EPIC for clinician templates Manage and assist accredited and non-accredited and advanced fellowship programs, and support advanced fellowship program directors. Responsible for travel arrangements, updating physician CV’s, provider license renewal

Requirements

Knowledge of medical terminology.
Working knowledge of MS office.
Good spelling, grammar, punctuation and oral communication.
Good customer service and interpersonal skills.
Discretion, good judgment, organizational and multi-tasking abilities.
Good initiative and the ability to work both independently and as part of a team.
HS Diploma or equivalent required.
3+ years of related experience required.
Three to five years experience in an academic medical environment.

Nice To Haves

Additional education or training preferred.
Knowledge of EPIC is a plus but not required.
Cardiology experience in an outpatient setting is strongly preferred.

Responsibilities

Provides scheduling support to the clinical team and acts as a consistent point of contact to patients.
Oversees equipment inventory.
Provides administrative and patient support to assigned Cardiology Faculty members.
Answers busy telephone lines, triages patient calls, schedules appointments, and obtains patient records prior to patient visit.
Responsible for the day-to-day administration and management of multiple accredited and non-accredited fellowship programs.
Functions as a liaison between the program director and the house staff office as well as other departments and divisions.
Ensures optimal customer service to both patients and physicians.
Interacts with members of the department and university at all levels.
Prioritizes and accomplishes multiple administrative and scheduling assignments.
Coordinates daily administrative and clinical activities, maintains calendar, allowing flexibility to accommodate demands on a daily basis.
Supports 4-5 clinicians including high level Enterprise Director(s).
Documents patient medication refill request for providers to authorize and manage EMR task documented from incoming calls.
Puts in orders and schedules testing (stress testing, echocardiograms, labs, CT Scans etc).
Ensures patient records are available for clinicians prior to patient visit and scanned into the EMR.
Answers telephones, triages and troubleshoots problems.
Manages scheduling in EPIC for clinician templates.
Manages and assists accredited and non-accredited and advanced fellowship programs, and supports advanced fellowship program directors.
Responsible for travel arrangements, updating physician CV’s, provider license renewal.

Benefits

Medical (including prescription)
Supplemental insurance
Dental
Vision
Life and AD&D insurance
Short- and long-term disability
Flexible spending accounts
Retirement plans
Tuition assistance
Voluntary benefits
Tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.