Administrative Coordinator 3 (Outpatient Clinic)
About The Position
We are looking for an Administrative Coordinator to serve as the first point of contact in our outpatient behavioral health clinic in Slidell, LA. An ideal candidate will create and maintain a welcoming environment for clients and visitors and provide administrative support that keeps our front office running smoothly. This position is eligible for premium pay of $1.00/hour for hours worked performing direct patient care. The agency's vision is that all people will be empowered to lead meaningful and productive lives among friends, relatives, and neighbors, regardless of behavioral health needs or developmental disabilities. We have been lighting the path forward into recovery by providing person-centered services to adults and children who meet the treatment criteria for substance use disorders, developmental disabilities, and/or mental health.
Requirements
- Two years of experience in administrative services.
- Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Nice To Haves
- Accepting Direction: The ability to be open and willing to follow guidance or instructions.
- Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
- Following Policies & Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
- Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
- Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Responsibilities
- Answering multi-line telephones and routing phone calls to the appropriate staff or taking detailed messages
- Greeting clients
- Notifying staff of client arrivals
- Conducting check-in and check-out procedures for clients
- Verifying insurance coverage
- Contacting clients with appointment reminders
- Processing faxes received
- Entering information into an electronic health record (EHR)
- Maintain a supply of the necessary packets for both clients with scheduled appointments and walk-ins.
Benefits
- Premium pay of $1.00/hour for hours worked performing direct patient care.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
