ADMINISTRATIVE COORDINATOR 1 - 2 (Dispatch)

State of Louisiana•Pineville, LA

6d•Onsite

About The Position

The mission of Pinecrest Supports and Services Center is to support people with intellectual and developmental disabilities to reach treatment goals and to return to more integrated community living settings. Pinecrest Supports and Services Center specializes in the treatment of people with comorbid intellectual and developmental disabilities and complex medical, behavioral, and psychiatric support needs. Pinecrest Supports & Services Center (PSSC) is seeking a dedicated Administrative Coordinator 1 - 2 to join our dynamic team. This position will operate a multi-line switchboard and other phones. Take call-ins from employees unable to report for work, log them on the absentee report form, and in the logbook. Answer emergency phones and call or page the appropriate doctor and/or nurse to respond; record in the logbook.

Requirements

No experience or training is required.

Nice To Haves

Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.

Responsibilities

Operate a multi-line switchboard and other phones.
Take call-ins from employees unable to report for work, log them on the absentee report form, and in the logbook.
Answer emergency phones and call or page the appropriate doctor and/or nurse to respond; record in the logbook.
Transfer all other calls to appropriate departments, homes, or offices.
Monitor fire panel.
Call home or office to verify fires or false alarms.
Notify fire department of alarm status and log information on fire alarm form.
Use cell phones to contact drivers, security and maintenance as needed and log in logbook.
Monitor weather during bad weather and also monitor satellite weather channel on TV.
Notify homes and department of hazardous weather conditions to ensure the safety of individuals supported at PSSC.
Page maintenance, nursing, Administrative Officer and investigator on call when services are needed.
Document in and out time on trip sheets.
Issue cell phones to vans going out on trips and doctor appointments.
Direct visitors, deliverers, officials and emergency personnel by serving as an information center.
Contact security for escort when necessary.
Prepare and maintain Conference Center for various meetings, including emergency center, by ensuring area is clean, orderly and any requested items are available.
Requisition supplies, medical and office, and the storage and disbursement of those supplies.
Maintain overtime attendance records for Employee Administration.
Assist Administrative Supervisor 1 with clerical duties as needed.