Administrative & Contracting Coordinator

Integrity Marketing Group•Bel Air, MD

25d•$38,000 - $41,500

About The Position

The Administrative & Contracting Coordinator will provide a high level of support for our customers by receiving, reviewing, filing, and submitting contracts, licenses, applications, and various other types of administrative work. Process contracts and licensing for agent appointments with carriers in a timely manner with accuracy, as well as potentially confirming agent appointments. Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Requirements

College diploma or prior experience preferred but not required.
Capacity to read, write, and comprehend simple instructions, short correspondence, and memos.
Capability to effectively present information over the phone and in writing.
Possess basic computer navigation skills and knowledge or familiarity of basic computer programs/applications including but not limited to email, word processing, spreadsheet programs, internet, Adobe, etc.
Good oral and written communication.
Ability to plan and organize.
Adaptation to changing business operations
Ability to multi-task while working in a fast-paced environment

Responsibilities

Processes contracts and licensing for agent appointments with carriers in a timely manner with accuracy.
Invite agents to HCMS
Approve/Decline carrier requests on HCMS
Compensation/Hierarchy change requests
New carrier and new agent onboarding
Compiles and verifies the accuracy of data to be entered.
Takes necessary action to ensure the data submitted is complete, correct, and accurate.
Records work completed, transmits entered information into database, and files or routes documents after entry.
Provides knowledgeable customer service by responding to customer inquiries regarding the status of submitted documents, as well as resolving questions, inconsistencies, or missing data from documents they submit.
Follows proper processes and procedures to ensure timely document turnaround and follow up
Processes updates, changes, and/or additions to contracts, licenses for agent appointments, licensing forms from carriers in system, and commission schedules for and from carriers in system.
Special projects may be assigned.
Answer & direct office phones/voicemail
General office necessities if needed
Schedule/organize events such as conferences, zoom calls, office training, etc.
Help organize staff schedules
Book travel/accommodations
Update agents on their debt & update debt sheet
If agents need help, send their documents to carriers if need be
Create/Delete door cards via ADT for access to the office
Update and upload receipts to Concur
Pull monthly statements for Concur
Help manage recruiting systems messages/emails
Train & help other admins
Create New Agent Orientation schedule