Administrative Case Manager
About The Position
Join Our Mission: Astor Services’ Rockland Adolescent Partial Hospitalization Program (PHP) is seeking a proactive, highly motivated, and organized Administrative Case Manager to support a dynamic, collaborative team dedicated to helping youth remain out of inpatient hospitalization. This role is perfect for someone who thrives in a fast-paced environment and wants to make a meaningful impact on families and communities. What You’ll Do: As an Administrative Case Manager, you will play a vital role in ensuring smooth operations and exceptional care. Your responsibilities include: Office Support: Provide general administrative assistance to PHP staff. Referral Management: Schedule intakes, maintain the client census board, and track referral/admission data. Preadmission Coordination: Enter clients into CareLogic and complete intake consents. Data Management: Maintain program data required by OMH, local county, and Astor. Family & Community Liaison: Serve as a key contact between families, agency personnel, and community providers. Surveys & Screenings: Complete Social Care Network screenings and satisfaction surveys with caregivers/guardians. Environment of Care: Assist the Program Supervisor in managing the program environment and ensure compliance with documentation and reporting requirements. Special Projects: Assist with assignments identified by the PHP Supervisor or Director. Why Join Astor? Be part of a mission-driven organization that values collaboration and innovation. Work in a supportive environment where your contributions directly impact youth and families. Opportunities for professional growth and development. Ready to make a difference? Apply today and help us create brighter futures for adolescents and their families!
Requirements
- BA/BS in Human Services or related field.
- Prior experience working with families.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
Nice To Haves
- Bilingual candidates strongly preferred.
Responsibilities
- Provide general administrative assistance to PHP staff.
- Schedule intakes, maintain the client census board, and track referral/admission data.
- Enter clients into CareLogic and complete intake consents.
- Maintain program data required by OMH, local county, and Astor.
- Serve as a key contact between families, agency personnel, and community providers.
- Complete Social Care Network screenings and satisfaction surveys with caregivers/guardians.
- Assist the Program Supervisor in managing the program environment and ensure compliance with documentation and reporting requirements.
- Assist with assignments identified by the PHP Supervisor or Director.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
