Administrative Case Manager - Willow Grove

Gaudenzia, Inc.•Upper Dublin Township, PA

1d•Onsite

About The Position

Gaudenzia is seeking hope-bringers and changemakers for the role of Administrative Case Manager. This position is crucial in promoting long-term recovery by providing comprehensive treatment and support to individuals with substance use disorder, co-occurring mental health disorders, and related conditions. The role involves direct day-to-day functioning of the Assessment Unit, overseeing client and paper flow, and acting as a liaison with referral sources. Gaudenzia is committed to fostering an inclusive, supportive environment where employees and clients feel safe and welcome, and this role is integral to that mission.

Requirements

Degree from an accredited college with a major in: Psychology, Sociology, Behavioral Health, Social Work.
Master's Degree + 2 years of direct services with drug and alcohol/mental health population.
Bachelor's Degree + 3 years of direct services with drug and alcohol/mental health population.
Associate degree + 4 years of direct services with drug and alcohol/mental health population.
Knowledge of treatment, therapeutic, rehabilitative and prevention techniques including, but no limited to: chemical dependency, mental health and criminal behavior.
Knowledge of drug and alcohol abusing subculture.
Knowledge of the County funding and admission process.
Ability to exercise sound judgement in developing, implementing, interpreting, and evaluating program policies, procedures, and regulations.
Ability to produce a large volume of meals on a daily basis.
Ability to work effectively with target population, staff members, agencies, institutions, and the general public.

Responsibilities

Direct day-to-day functioning of Assessment Unit.
Knowledge of daily census of region's programs.
Responsible for developing and maintaining efficient assessment procedure.
Oversee client and paper flow between Assessment Unit and programs.
Act as a liaison with the internal and external referral sources.
Know criteria for all referral sources.
Be proficient in assessment tools (i.e., PCPC, etc.).
Ensure appropriate referrals are made to programs.
Ensure accurate, up to date assessment records, records of referral and funding sources.
Establish and maintain positive relationships with funding, referral, and regulatory agencies.
Other duties as defined by the Unit Unique Job Descriptions.