Administrative Care Technician Emergency

HCA Healthcare•Richmond, VA

13d•Onsite

About The Position

The Administrative Care Technician contributes to high-quality, patient-centered care by performing clerical tasks, serving as the unit receptionist, assisting the patient care team, and maintaining a clean, organized, and safe environment. As a member of the patient care team, the technician assists nursing staff with basic patient care. The role is based in the Emergency department at Johnston-Willis Hospital. The position requires availability to work Friday, Saturday, and Sunday nights, from 7 p.m. to 7 a.m.

Requirements

Obtain Basic Cardiac Life Support certification within 30 days of the employment start date.
Obtain Nonviolent Crisis Intervention certification within 90 days of the employment start date.
Be able to work Friday, Saturday, and Sunday nights from 7 p.m. to 7 a.m.

Nice To Haves

Medical Technology course or other vocational training preferred.
At least 1 year of patient care experience in an acute care setting preferred.

Responsibilities

Greet patients and visitors in waiting areas, direct them to other departments, and keep them informed of wait times.
Maintain a positive, customer-oriented demeanor.
Perform patient-centered secretarial tasks, including physician order entry and creating, labeling, and organizing patient charts.
Disassemble and file charts after discharge.
Maintain patient confidentiality.
Perform rounds and respond to call lights and patient requests.
Assist with setting up, removing, and cleaning equipment.
Identify malfunctioning equipment and initiate repairs.
Monitor the unit and patient rooms to assess supply availability.
Assist nursing staff in providing basic patient care.

Benefits

Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
Wellbeing support, including free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan and flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts. Eligibility for benefits may vary by location.