Administrative Biologist
About The Position
Aqua Services, Inc., a Jones Lake Management company, is seeking a full-time Administrative Biologist in our Huntsville, AL office. We are a full-service lake and pond management specialty company. This company was built on providing unwavering quality solutions and products to our customers! It ALL begins with the employees hired to provide a professional level of service in the field, or at the office. The Administrative Biologist will temporarily report to the office in Guntersville while we build out the office in Huntsville. You will receive on-the-job training for the needed skills to be successful, and we also provide continuing education opportunities. Responsibilities include oversight and response to customer service inquiries via telephone and in-office. This role will assist with customer needs and provide administrative support for the team and branch manager.
Requirements
- Associate’s Degree or higher in Biology, Water Resources, Fisheries related course study, or equivalent work experience
- Must be well organized, highly motivated, and willing to work well with a team of professionals
- Proficiency in Microsoft Office
- Excellent communication skills, both verbal and written
- Excellent phone and cold calling skills
- Exceptional customer service skills
- Strong listening and sales skills
Responsibilities
- Perform excellent customer service with all customers, both in person and via telephone
- Assist Aqua Services management team with material “issues” and tasks needed to be completed
- Ensure inventory is managed appropriately and adjustments are made when needed
- Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy
- Coordinate the collection of credit card receipts and submission process for the team
- Assist branch manager with any follow-ups needed to be performed with customers
- Perform projects as needed for the branch manager
- Assist with creation and coordination of estimates
- Communicate estimates to customers
- Inform clients of new equipment options
Benefits
- Multiple health plans to choose from, including the ability to participate in an HSA.
- Dental, Vision, and Company Paid Life Insurance
- 12 Paid Holidays per year
- Generous PTO
- 401(k) with Generous Company Match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
