Administrative Biologist

Jones Fish•Cincinnati, OH

8d•$42,000 - $45,000•Onsite

About The Position

Jones Lake Management has a history of excellence in fish production and lake management. This company was built on providing unwavering quality solutions and products to our customers! It ALL begins with the people hired to provide a professional level of service in the field, or at the office. The Administrative Biologist will report to the Branch Manager in our Cincinnati OH office. You will receive on-the-job training for the needed skills to be successful, and we also provide continuing education opportunities. Responsibilities include oversight and response to customer service inquiries via telephone and in-office. This role will assist with customer needs and provide administrative support for the team and branch manager.

Requirements

Associate’s Degree or higher in Biology, Water Resources, Fisheries related course study, or equivalent work experience
Must be well organized, highly motivated, and willing to work well with a team of professionals
Proficiency in Microsoft Office
Excellent communication skills, both verbal and written
Excellent phone and cold calling skills
Exceptional customer service skills
Strong listening and sales skills

Responsibilities

Perform excellent customer service with all customers, both in person and via telephone
Assist management team with material “issues” and tasks needed to be completed
Ensure inventory is managed appropriately and adjustments are made when needed
Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy
Coordinate the collection of credit card receipts and submission process for the team
Assist branch manager with any follow-ups needed to be performed with customers
Perform projects as needed for the branch manager
Assist with creation and coordination of estimates
Communicate estimates to customers
Inform clients of new equipment options