Administrative Asst - Sr

American Electric Power•Shreveport, LA

3d•$22 - $32

About The Position

This posting represents multiple positions that offer a range of opportunities for advancement. The minimum qualifications outlined below apply to the Administrative Assistant, with increased requirements for the Administrative Assistant Sr levels. Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.)

Requirements

High school or GED
Six-nine months of post-high school experience in learning and utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable
Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
Displays good analytical and problem solving skills
Demonstrated proficiency with computers and the use of office oriented software products
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Responsibilities

Perform basic, routine administrative duties, following well defined, standard procedures.
Assist with document processing.
Assist in compiling special reports and request information from other areas.
Assist in filing and retrieval of information in both hard copy and electronic formats.
Answer telephone, take messages, communicate via electronic mail as necessary.
Receive and distribute incoming and outgoing mail.
Use keyboard (computer/typewriter) to enter data, perform calculations and/or retrieve information.
Operate a wide variety of electronic and mechanical office equipment.
Listen to and understand written and verbal instruction.
Communicate effectively with co-workers and other employees and/or customers outside work area.
Answer phone calls clearly and with a friendly, helpful tone.
Record messages accurately with appropriate information.
Work effectively and productively with others.
Actively help others with assignments as necessary to maintain department productivity.
Answer customer questions but know when appropriate to refer questions or issues to others.
Actively learn the function of the department and each employee responsibility to assist customers more effectively.
Exhibit concern and sensitivity to others.
Apply basic education and training in job responsibilities and assignments.
Ask questions when unsure of how to handle an assignment and demonstrate ability and initiative to handle assignments beyond the basic, routine level.