About The Position

Assists relationship manager and officers with administrative and customer service support within division/region.

Requirements

  • Regular and predictable attendance is an essential requirement of the position.
  • Strong working experience with proficiency in Microsoft Excel and Word.
  • Good written and verbal communication skills.
  • Strong attention to detail.
  • Ability to work with all different departments and business entities.
  • Ability to prioritize.
  • Good time management skills.
  • MS Office PC, fax, phone and standard office equipment.

Nice To Haves

  • One (1) to three (3) years of related experience preferred.
  • One (1) – three (3) years college preferred.
  • Minimal or occasional travel for meetings, projects or training as needed.

Responsibilities

  • Provides customer service support by handling daily calls to resolve problems or inquiries.
  • Provides administrative support for manager or department (i.e., written correspondence, mail distribution, office supply maintenance, etc.).
  • Responsible for prepping loan packets ready to send to credit.
  • Provides direct customer support as needed (i.e., picking up and/or delivering documents, meets new customers, etc.).
  • Responsible for preparation of various reports for management, as requested.
  • Responsible for the completion of all compliance training related to the positions.
  • Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
  • Performs all other duties as assigned.
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