Administrative Associate - Emergency Department

Sentara Health•Elizabeth City, NC

2d•Onsite

About The Position

Sentara Albemarle Medical Center is hiring an Administrative Associate (AA) for the Emergency Department (ED). This is a part-time position (24 hours/week) with rotating shifts. The Administrative Associate is responsible for various administrative and operational tasks, including clerical support, managing patient records, scheduling appointments, and handling patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. This position provides administrative support to the unit or department assigned and serves as the first point of contact for patients, family members, and visitors on the assigned unit, requiring excellent customer service skills.

Requirements

High School Grad or Equivalent
Excellent customer service skills

Responsibilities

Provides administrative support to the unit or department assigned.
Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
Responsible for various administrative and operational tasks.
Provides clerical support.
Manages patient records.
Schedules appointments.
Handles patient inquiries.
Collaborates with medical staff, management, and patients to ensure the delivery of high-quality care.

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Pet Insurance
Legal Resources Plan
Annual discretionary bonus if established system and employee eligibility criteria is met.