Administrative Associate

Sentara Hospitals • Norfolk, VA

13d • Onsite

About The Position

Sentara Norfolk General Hospital Surgery Unit 1 is hiring a Part-time, Weekend Administrative Associate. Hours/Shift: Part-time, working two 12-hour shifts a week on Saturday and Sunday from 7 a.m. to 7 p.m. The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Requirements

• High School Grad or Equivalent (Required)
• Computer Savvy with Microsoft Office Skills (Strongly Preferred)

Nice To Haves

• Previous Experience working in a Fast-paced Environment (Strongly Preferred)
• Excellent Customer Service Experience (Strongly Preferred)
• Medical Office Experience (Preferred)

Responsibilities

• Provides administrative support to the unit or department assigned.
• Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
• Provides clerical support, manages patient records, schedules appointments, and handles patient inquiries.
• Collaborates with medical staff, management, and patients to ensure the delivery of high-quality care.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED