Administrative Associate

State of North Carolina

3d•Onsite

About The Position

This position is located at Bertie Correctional Institution in Windsor, NC. This position will primarily be operating our switchboard as well as provide support/backup to our mailroom. This position is characterized by their performance of a variety of administrative, clerical, and office support duties. This position requires knowledge of the office or working policies and procedures in order to communicate information involving programs, functions, and services. Duties performed may include but not limited to, use of precise, clear communication and good public contact, Operation of a multi-line phone system and paging devices, Provide information and connect callers to the correct departments, Handle emergency calls and assist those needing special help, Maintain calm under pressure and manage high call volumes, greeting and assisting visitors, clients, staff, and others, processing and distributing internal and external mail and packages, Input and comprehend computer generated data. Be able to navigate in OPUS regarding offenders’ records. This job requires some physical effort to include walking, standing and normal office-type work.

Requirements

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
Knowledge of the office or working policies and procedures in order to communicate information involving programs, functions, and services.
Use of precise, clear communication and good public contact