Administrative Associate

MRC Global US•La Porte, TX

About The Position

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Responsible for the execution of administrative services in support of branch sales, management, and warehouse teams in the delivery of high-quality service to internal and external customers and contacts. Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Greet customers, answer incoming phone calls , and refer inquiries to the appropriate person . Promotes a safe workplace by visibly participating , encouraging, and considering safety in every aspect of daily activit y. Open and route incoming mail to the appropriate person and prepare outgoing mail . Distribute and log special items to corporate departments, branch personnel, vendors, and customers as demanded by the specific department’s needs, such as sales quotes, brochures, department newsletters, periodic operations reports, etc. Maintain calendars and itineraries for branch personnel, arrange meetings/conference calls/travel, etc. Assure that appropriate office supplies, inventory, and office equipment is operational . Scan documents, establish and maintain branch records are maintained in accordance with the company records retention policy . Distribute daily, weekly, and monthly reports . Perform efficient and accurate data entry using MRC Global-specific software related to customer order processing, purchasing , receiving, inventory, accounts receivable, accounts payable/invoice auditing, and miscellaneous office processes . Confirm accuracy of purchases with vendors, including shipping, billing, and customer support . Conduct periodic audits to ensure compliance with business process standards . Learn new business processes and office procedures as and serve as a resource to others . Establish rapport and provide prompt responses to internal and external customer requests using written correspondence, proper phone etiquette, and other effective interpersonal skills . Maintain confidential information pertaining to normal supervisory duties, personnel issues, and customer issues . Take reasonable care for the safety and health of yourself and others. Report workplace hazards, injuries, or illnesses immediately . Qualifications Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice

Requirements

High School diploma or GED (General Education Degree) or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work
Demonstrated proficiency using Microsoft Office Suite, including Excel and Outlook
Ability to learn MRC Global business processes
Demonstrated ability to communicate and work tactfully with diverse groups and individuals
Demonstrated ability to consistently present professional behavior, empathy, image, and demeanor
Knowledge of MRC Global products to serve the branch customer base
Work with minimal supervision, exercise good judgment, flexibility, initiative, and discretion
Work within the details of a project while maintaining a perspective on the overall purpose
Analyze situations, solve problems, evaluate responses, and render assistance
Present oral and written comments and recommendations clearly and concisely
Aptitude for learning new technology
Maintain a good company image while establishing strong business relationships internally and externally
Must have the ability to provide documentation verifying legal work status
Ability to read and speak the English language proficiently to communicate with others, understand and interpret safety instructions, and to respond to inquirie s
Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines

Responsibilities

Greet customers, answer incoming phone calls , and refer inquiries to the appropriate person
Promotes a safe workplace by visibly participating , encouraging, and considering safety in every aspect of daily activit y
Open and route incoming mail to the appropriate person and prepare outgoing mail
Distribute and log special items to corporate departments, branch personnel, vendors, and customers as demanded by the specific department’s needs, such as sales quotes, brochures, department newsletters, periodic operations reports, etc
Maintain calendars and itineraries for branch personnel, arrange meetings/conference calls/travel, etc
Assure that appropriate office supplies, inventory, and office equipment is operational
Scan documents, establish and maintain branch records are maintained in accordance with the company records retention policy
Distribute daily, weekly, and monthly reports
Perform efficient and accurate data entry using MRC Global-specific software related to customer order processing, purchasing , receiving, inventory, accounts receivable, accounts payable/invoice auditing, and miscellaneous office processes
Confirm accuracy of purchases with vendors, including shipping, billing, and customer support
Conduct periodic audits to ensure compliance with business process standards
Learn new business processes and office procedures as and serve as a resource to others
Establish rapport and provide prompt responses to internal and external customer requests using written correspondence, proper phone etiquette, and other effective interpersonal skills
Maintain confidential information pertaining to normal supervisory duties, personnel issues, and customer issues
Take reasonable care for the safety and health of yourself and others
Report workplace hazards, injuries, or illnesses immediately